About Hofstra:

Position Title: Human Resources Client Services Administrator

School/Division: Human Resources (division)

Full Time/Part Time: Full-Time

Description:

• Partners with the Lead HR Client Service Administrator to drive departmental efficiency through the effective delivery of day-to-day HR services.
• Processes personnel transactions for designated client groups, including new appointments, promotions, reappointments, salary and title changes, and terminations in the HRIS system.
• Prepare, generate, and distribute appointment and employment-related letters and documentation.
• Initiates and manages the new hire onboarding process, including preparing personnel files, monitoring all stages of onboarding, and ensuring completion of required employment documents
• Conduct new hire orientation sessions and assist employees with onboarding-related questions and processes. Support HR operational projects and initiatives through effective coordination, follow-up, and execution of assigned tasks and timelines.
• Provides the highest quality of service to their designated client groups by ensuring timely resolution of all HR related issues and requests.
• Assist with student employment data entry, including payroll transactions
• Provides backup for pre-employment background checks to include ensuring timely submission into the ADP system, actively reviewing background checks in progress, sending clearances, and following up with candidates and hiring managers on status as necessary
• Maintain strict confidentiality and ensure compliance with University policies and HR procedures.
• Provides back up reception/front desk coverage as needed.
• Performs related duties, as assigned.

Qualifications:

• Bachelor's degree or equivalent required.
• Minimum 1-2 years related administrative, HR, operations, or customer service experience required
• Ability to always maintain the highest degree of confidentiality and diplomacy, possess a high level of professionalism and be customer service driven and flexible in attitude.
• Ability to present information in a clear and concise manner.
• Exceptional attention to detail required. Must be able to use meticulous approach to ensure accuracy and precision in every task.
• Capable of working independently with little supervision as well as serve as productive team member.
• Strong interpersonal, diplomacy, communication and listening skills.
• Must have demonstrated ability to multi-task and manage competing priorities.
• Ability to work in a fast paced and deadline driven environment.
• Proficiency with Microsoft Office products; specifically, Word, Excel, Visio, and PowerPoint.
• Must be passionate about delivering outstanding customer service and dedicated to maintaining exceptional quality.

Preferred Qualifications:

• Experience working with HRIS systems and onboarding processes preferred.
• Experience supporting high-volume administrative or operational workflows preferred..

EEO Statement:

About Hofstra University

Hofstra University is a nationally ranked and recognized private university in Hempstead, N.Y. that is the only school to ever host three consecutive presidential debates (2008, 2012 and 2016). At Hofstra, students get the best of both worlds. Our campus is a leafy oasis just a quick train ride away from New York City and all its cultural, recreational and professional opportunities. We offer small classes and personal attention, with the resources, technology and facilities of a large university. Students can choose from more than 160 undergraduate program options and 165 graduate program options in the liberal arts and sciences, education, health professions and human services, the Peter S. Kalikow School of Government, Public Policy and International Affairs, the Fred DeMatteis School of Engineering and Applied Science, the Frank G. Zarb School of Business, the Lawrence Herbert School of Communication, the Maurice A. Deane School of Law, the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies, and the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Hofstra University is a dynamic community of more than 11,000 students from around the w...orld who are dedicated to civic engagement, academic excellence and becoming leaders in their communities and their careers.

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