We’re looking for a highly accountable, hands-on Revenue Cycle & Health Information Manager who’s ready to take full ownership of both the financial and health information performance of our growing multi-specialty clinic. This isn’t a “keep things running” role—this is a build, fix, and elevate opportunity.

In this role, you’ll step in as a strategic operator, diving deep into our current revenue cycle to uncover gaps, identify root causes of revenue leakage, and implement systems that deliver measurable improvement. You’ll have the autonomy and responsibility to redesign workflows, strengthen processes, and drive meaningful gains in cash flow, accounts receivable, and collections.

We need someone who combines analytical rigor with operational grit—a leader who isn’t afraid to roll up their sleeves, hold teams accountable, and create transparent reporting that gives leadership real-time insight into performance.

If you’re energized by solving complex problems, building structure where it’s needed, and making a direct, visible impact on organizational success—we want to talk to you.

What you’ll do:

• Assess & Diagnose Quickly: Complete a full revenue cycle assessment within 60 days, identifying root causes of revenue leakage and performance gaps.
• Drive Measurable Financial Improvement: Reduce >90-day AR, increase clean claim rate (≥95%), lower denial rates below benchmarks, and achieve ≥95% net collection rate.
• Implement Data Transparency: Build and maintain standardized dashboards and reporting that provide real-time visibility into key financial and operational metrics.
• Optimize Processes & Systems: Establish SOPs, streamline workflows, improve EMR/practice system performance, and eliminate inefficiencies across the revenue cycle.
• Lead Accountability & Execution: Oversee end-to-end revenue cycle operations, manage and develop staff, enforce performance standards, and ensure strong HIM and compliance practices.

What we are looking for:

• Five or more years of healthcare revenue cycle management experience
• Experience in a multispecialty or complex physician practice
• Demonstrated success improving AR, collections, and denial metrics
• Strong payer contracting and reimbursement knowledge
• Experience supervising billing teams
• Deep knowledge of CPT, ICD-10, and payer guidelines
• Strong analytical and reporting skills
• Experience with EMR and practice management systems

Preferred

• CPC, CPB, CRCR, or similar certification
• Bachelor’s degree in Healthcare Administration, Business, or related field

*To see the full job description go to Position Description at the bottom of this posting.

Total Rewards:

For this position, we anticipate a starting salary in the range of $85,000 - $90,000. However, the final offered salary will be commensurate with the qualifications and experiences of the selected candidate.

Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution toward the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit www.dmu.edu/employment to learn more about our benefits.

DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities and a host of employee engagement and recognition programs throughout the year.

About:

Founded in 1898, Des Moines University Medicine and Health Sciences is a premier medical and health sciences institution comprising three colleges — the College of Osteopathic Medicine, the College of Podiatric Medicine and Surgery and the College of Health Sciences. DMU offers graduate-level professional degree programs in anatomy, biomedical sciences, health care administration, medical science, occupational therapy, osteopathic medicine, physical therapy, physician assistant studies, podiatric medicine and public health.

Located in West Des Moines, part of Iowa’s capital metro, DMU provides a collaborative, student-centered academic environment. Our students consistently exceed national benchmarks in board exam performance, certification pass rates and medical residency match outcomes. Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals.

It is an exciting time to join DMU. Our 88-acre campus in West Des Moines brings the entire academic community together in one collaborative, future-focused environment, while the Des Moines University Clinic serves patients within the DMU32 Health and Business Complex in downtown Des Moines. Our state-of-the-art campus features technology-rich, flexible learning environments that support innovative teaching and connect faculty and students across all of our programs. Modern research facilities include a vibrant open-concept laboratory that fosters collaboration, accelerates discovery and empowers faculty and students to advance the health sciences.

DMU enhances our community’s quality of life by educating outstanding health professionals and leaders, providing expert and compassionate patient care, serving the community in diverse ways and contributing to the vitality of central Iowa.

At DMU, you will make a meaningful contribution to the dynamic future of medicine and health sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle.

Required Documents:

Resume, cover letter and contact information for three professional references required at time of online submission. Apply at www.dmu.edu/employment.

Department: Clinic Administration

Status: Exempt

About Des Moines University

Founded in 1898 in Iowa’s capital city, Des Moines University is a postgraduate medical university comprised of three colleges – College of Osteopathic Medicine, College of Podiatric Medicine and Surgery and College of Health Sciences – that offer nine graduate degree programs. Des Moines University combines the top advantages in medical education available today: an expert faculty, a rigorous and relevant curriculum, state-of-the-art facilities, a dynamic and diverse research environment, and a supportive, inclusive community of students and faculty active in learning and service. By consistently producing outstanding graduates who excel in their careers, DMU maintains one of the strongest reputations in the sphere of American medical education.

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