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Overview

Supervises building operations and scheduling of trade services, overseeing the maintenance, renovation, and development of facilities services. Provides direct supervision and coordination of custodial services, physical plant, and grounds activities to support the maintenance of buildings. Manages staff, develops procedures to improve service, plans and organizes work, and ensures minimal disruption to critical services. Collaborates with project managers, communicates with building users, and participates in handing over completed projects.

Required Skills and Abilities

1. Proven ability to manage and coordinate activities of staff engaged in planning and scheduling custodial, maintenance, and repair work.
2. Knowledge of facilities management, building systems, HVAC, plumbing, and electrical trades.
3. Well-developed critical thinking skills and the ability to utilize sound independent judgment.
4. Proven ability to maintain, manage, and prepare scheduling, word processing, and spreadsheet documents and reports.
5. Ability to work irregular hours, including responding to emergencies and special events.

6. Ability to work in a residential environment, able to navigate sensitive and confidential situations.

Preferred Skills and Abilities

1. Building management experience.
2. Experience supervising unionized employees.
3. Experience with systems such as Workday, SAP, or PeopleSoft applications.
4. Experience in an academic, research, or medical facility setting.
5. Certification as Certified Facilities Manager (CFM).

Principal Responsibilities

1. Supervises the day-to-day custodial and/or maintenance operations of a unit, department, or school building within the University. 2. Participates in the development and implementation of policies and procedures for building maintenance and develops preventative maintenance schedules. 3. Conducts building inspections and coordinates repairs and maintenance to facility and physical plant. 4. Determines staff assignments, tool and equipment requirements, and procedures for projects and work requests. 5. Plans, estimates, coordinates, and follows-up on repairs, renovations, and trade projects. 6. Coordinates activities for service response with various trades; ensures timely delivery and completion of service work in assigned buildings and surrounding areas. 7. Develops detailed work plans and establishes daily assignment priorities and time schedules for staff. 8. Responsible for ensuring up to date maintenance programs and operating procedures are in place to meet all customer needs and regulatory requirements (e.g. building codes, OSHA etc). 9. Interacts with internal contacts to arrange for custodial or physical plan services and to discuss maintenance and renovation projects. 10. Interacts with outside contacts to discuss maintenance, renovation and construction plans to arrange for repairs or to obtain price quote information. 11. Manages a staff of non-exempt employees. 12. May perform other duties as assigned. Required Education and Experience Bachelor’s Degree in a related field. Five years of related work experience or an equivalent combination of education and experience.

Job Posting Date

06/03/2026

Job Category

Manager

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (24)

Salary Range

$68,000.00 - $120,500.00

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

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