Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University's Division of Student Affairs invites applications for the position of Residence Hall Coordinator for Residence Life and Housing. This is a full-time temporary two-year appointment with the possibility to extend up to four years. It includes benefits and residential on-campus housing.
 
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
 
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
 
Residence Life and Housing provides an environment of learning which fosters ongoing holistic development for all community members by creating and sustaining inclusive communities rooted in ethical decision-making and intentional and supportive connections. The Residence Life and Housing team is committed to developing a caring, vibrant, student-centered residential experience to promote personal growth, foster meaningful relationships, support student success, and uphold standards that enhance the living experience.
 
Reporting to the Assistant Director of Residence Education, the Residence Hall Coordinator (RHC) promotes learning and development for as many as 5,400 students living in on-campus residence halls and apartments; maintains the daily operation for one residence facility; and supervises undergraduate student staff. The (RHC) is responsible for student and community development and engagement of a residence hall or apartment complex through programming, staff development, crisis management, leadership, education, and engagement.
 
The ideal candidate will demonstrate strong leadership, communication, organizational, and critical thinking skills; a genuine commitment to student success; experience in residence life; knowledge of federal mandates including ADA, FERPA, TIX, and VAWA; and experience working with a diverse college student population.

Responsibilities include:

• Partner with department staff, University Student Housing staff, and key stakeholders to maintain healthy and safe communities
• Supervise and cultivate a team of Resident Assistants (RA) with individual and team meetings, paraprofessional development, and periodic appraisals
• Collaborate with Graduate Hall Coordinator (GHC) to advance engagement community development, and student support within assigned area
• Supervise GHC within assigned area as needed
• Develop and deliver the residential curriculum for an assigned area
• Manage and report student issues and concerns
• Oversee and foster living-learning and themed communities
• Serve as a member of the Residence Life & Housing Community Standards team including oversight of hearing violations of the Student Code of Conduct, Occupancy Agreement, and Community Living Standards
• Ensure building and resident safety by reporting and tracking maintenance issues with campus partners 
• Manage all openings and closings of assigned area
• Maintain high visibility and availability including attending community events, regularly touring assigned buildings, and interacting with students
• Serve as a role model for all hall staff and residents in personal and professional behaviors
• Develop inclusive communities to ensure student success and belonging through a commitment to diversity, equity, and inclusion
• Advise Community Council to enhance student engagement and improve the community experience
• Support departmental initiatives including RA training, staff selection, recognition, and curriculum development
• Participate in division-wide committees, departmental leadership opportunities, programs, and events
• Serve in an on-call rotation providing crisis intervention and response and act as onsite liaison for university partners in emergency situations
• Perform other related duties as assigned

• Bachelor's Degree
• Two years of experience in Residence Life and Housing, higher education, or a related field working with college students
• Availability to work frequent evening and weekend shifts
• Availability to participate in an after-hours response rotation

• Master's degree in Higher Education, Student Affairs, or related field
• Experience in residence life or residential education in a higher education setting
• Supervisory experience 
• Experience using housing management software such as Maxient or StarRez
• Knowledge of federal mandates including ADA, FERPA, TIX, and VAWA

About West Chester University of Pennsylvania

West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

Connections working at West Chester University of Pennsylvania