• Greet and assist student, parents, and visitors in person, by phone, and via email regarding account balances, payment options, and deadlines
• Receive and process incoming mail
• Prepare, organize, and maintain student financial records in both physical and electronic formats
• Assist in generating and distributing billing statements and account notices
• Respond to inquiries nd provide information regarding policies, procedures, and account statuses
• Maintain the Student Account email
• Maintain confidentiality of student records in compliance with FERPA regulations
• Support the Student Accounts team with special projects, reporting, and events such as registration and payment plan setup
• Monitor office supplies, request replenishment as needed, and other duties as assigned

High school diploma or GED, additional course in office administration, accounting, or business, relevant experience in a finance related setting, preferably in higher education, customer service and/or  business, must be proficient in Microsoft Office Suite, have excellent communication and interpersonal skills with a customer focused approach, and be detail oriented.

About Alabama State University

Alabama State University is located in historic Montgomery, Alabama on a beautiful 172-acre campus featuring lush landscaping, historic landmarks, and both modern and traditional facilities that pay homage to the University's proud past and bright future. The campus is located a short walk from the state capital, the state government complex, and downtown Montgomery, making the downtown business and entertainment district, art galleries, state archives, museums, and historical sites readily accessible.

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