Standard University business hours


8:30am - 5:00pm (academic year)

8:00am - 4:30pm (summer)

Hours may vary based on operational needs.

The Assistant Director will supervise five financial aid counselors each serving approximately 2,000 students receiving financial aid. This role includes providing training and support as counselors conduct needs analysis, determine federal and institutional eligibility, and apply professional judgment when appropriate. The AD will ensure efficient workflow, high-quality customer service, and a positive team environment. As the primary contact for transfer students, the AD will also review reports, and process appeals for this population. The role also oversees the undergraduate main campus merit appeal process, including training, escalations, and appeals. The AD will also administer several internal scholarship programs. Additionally, the Assistant Director will serve as a key resource for staff within and outside the Financial Aid Office.

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.