Position Number: 000751

Department: Enrollment Management (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

• Manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to Federal Pell Grant and Federal TEACH Grant.
• Import and export federal grant files to the Department of Education daily.
• Serve as the point of contact for Transient Study program, which will require adjusting aid based on final outcome of courses.
• Serve as a backup for withdrawal processing, study abroad, and part of term.
• Provide financial aid counseling both on the telephone, email and in person. This will include providing information regarding financial aid policies and procedures to prospective students as well as current students, parents and other visitors.

Minimum Experience / Education:

Preferred Education Skills and Experience:

• Previous experience Higher Education, preferably in Financial Aid working with federal or state regulations, financial, or student records.
• Experience with Microsoft and/or Google Suite; Intermediate skills preferred; demonstrated competency and technical proficiency.
• Effective and efficient critical thinking skills, demonstrated analytical problem solving.
• Demonstrated exceptional attention to details in high-volume environments, precision and accuracy.
• Excellent communication skills, both written and verbal.

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About The University of North Carolina at Charlotte

UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.

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