Lobby Services Attendant

Title: Lobby Services Attendant

Location: Upper East Side

Org Unit: Housing-Main Campus

Work Days: Weekdays and some weekends

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $21.70 - $24.29

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
Under direct supervision, is responsible for providing clerical support and monitoring access within his/her assigned building

Job Responsibilities

• Assists with orienting and training new staff on policies and procedures.
• Monitors access to the property and checks for valid identification.
• Greets all residents and guests upon entry. Announces and registers guests. Monitors the arrival and departure of vendors or contractors.
• Ensures safety of residents. Responds to emergency situations and regulates unauthorized activity. Escalates issues as needed.
• Receives, sorts and distributes mail within the department. Accepts and signs for package deliveries.
• Ensures that the Lobby Desk is secured and attended to at all times.
• Distributes communications and correspondence to building residents.
• Maintains a log of shift activity. Escalates any issues or concerns.

Education

• May vary

Experience

• Previous related work experience

Knowledge, Skills and Abilities

• Demonstrated strong customer service orientation.

Licenses and Certifications

Working Conditions/Physical Demands

• Ability to work flexible hours, including weekends, early mornings and/or late nights

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of 'any person, any study.' No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.



To apply, visit https://jobs.weill.cornell.edu/NY/job/New-York-Lobby-Services-Attendant-NY-10021/1391164500/







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