Job Description

The Supervisor, Operations is responsible for the daily oversight of the administrative and clinical operations of assigned practices, departments, and/or programs to meet the needs of physicians, patients, and staff and support the mission and vision of Cedars-Sinai Health System and Cedars-Sinai Medical Care Foundation.

Duties and Responsibilities:

• Understands and supports the business requirements and fiscal structure of the Foundation, including patient assignment, risk and specialty network structures, and utilization management. Functions as a key resource for staff and physicians in support of these requirements.
• In collaboration with the Operation Manager, develops business and operations plans for assigned areas, programs, and services. Assumes fiscal responsibility for areas of oversight, including budget preparation, expense control, and revenue improvement.
• Maintains facilities by planning space allocations, layouts, and floor moves. Arranging for and supervising building maintenance.
• Adheres to HIPAA requirements for clinical records by adhering to company policy for retention, protection, retrieval, transfer, and disposal of records.
• Maintains equipment by planning equipment procurement and maintenance. Evaluating products, service, and warranties.
• In collaboration with department leadership, establishes patient care processes and workflows. Assists with the development of procedures that support the quality and timely support patient care services. Ensures appropriate physician, locum, allied health professional, technician and staff coverage for all areas. Participates in the design and supports the operational implementation of organizational new workflows, processes, programs, and technologies.
• Maintains appropriate quality control programs and partners proactively with risk, quality and clinical services departments to ensure continuous monitoring and improvement in the provision of clinical services.
• Functions as a key resource for staff and physicians in the utilization of key information systems and technologies. Assumes responsibility as practice liaison for the resolution of system-related issues, identification of opportunities for improvement and implementation of key systems and system and workflow improvements.
• Based on assigned responsibilities, supervises all employees in areas of oversight, including administrative, clinical, and technician staff. In conjunction with the executive and medical leadership, provides direct supervision of physician extenders. Assesses qualifications and interviews candidates, assumes responsibility for the assessment and improvement proficiencies, work assignments, schedules, orienting, training, in-services, performance evaluation, compensation, mentoring, discipline and terminating employment. Partners with appropriate departments in the execution of these duties.
• Serves as liaison for areas of operational responsibility with facilities management, patient billing, utilization management, quality, risk, human resources, and payroll.

Qualifications

Education:

High school diploma/GED required. Bachelor's degree or progress toward completion preferred.

Experience:

Three (3) or more years medical office experience, preferably in a multi-specialty medical group setting, previous medical office management and/or supervisory experience, or equivalent education and experience required.

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About Cedars-Sinai Medical Center

Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competi...tive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.

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