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Analyst, Technology Training and Improvement

Community College of Baltimore County

Details

Posted: 15-May-26

Location: Catonsville, MD

Categories:

Staff/Administrative

Internal Number: 5344565

The purpose of this class is to provide training, analysis, design and curriculum development, technical support, needs assessments, surveys, and administrative duties to support training and business process improvements within the college, related to IT initiatives.

Associate' Degree required, degree in Instructional Technology, Information Technology or related field. Five (5) years' experience in supporting technology, developing and delivering technology related training required. Experience performing needs assessments preferred. Must have a valid driver's license in good standing with violation points less than five (5).

Analyze & design training materials and plans to meet the needs of groups and individuals.
Teach technology & business process training courses for CCBC faculty and staff.
Conduct departmental optimization needs assessments and surveys to increase efficiency and effectiveness around the use of technology.
Support and facilitate course registration, attendance and related procedures.
Provide troubleshooting and service coordination efforts with the appropriate group.
Develop training plans, course schedules, and course delivery events.
Support mobile and remote training, development, and facilitation.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

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About Community College of Baltimore County

CCBC is the college of choice for over 70,000 students and 200 businesses each year — all with unique goals, strengths and requirements. By offering a holistic learning environment that is both accepting and challenging, we meet students where they are and take them where they want to go. CCBC is committed to ensuring equal opportunity and nondiscrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, sexual orientation or any other basis protected by law. CCBC’s benefits include medical, dental, vision, disability insurance, ample paid time off, choice of one of two Maryland State Retirement Plans (contributory and noncontributory), and much more.

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