The Tufts University Department of Public Safety is comprised of sworn police officers, campus security officers, dispatchers, emergency management and fire safety staff. Staff are assigned to one of four campus locations, one in Medford/Somerville, two Boston campuses (Health Sciences and School of the Museum of Fine Arts - SMFA) and a 24/365 clinical and teaching campus in Grafton. Public Safety staff may be redeployed as needed to cover staffing shortages and additional needs throughout the Tufts community as needed.

The Department of Public Safety works to ensure that the physical, psychological, and emotional security and wellbeing needs of all our community members are being met. Whereas safety and security are a responsibility shared by the whole community, the mission is achieved by applying leadership and expertise to proactive community partnerships designed to provide programs, resources, and services to prevent loss, reduce harm, and solve problems. The department is continually striving to ensure that campus safety and policing functions remain responsive to the needs of our community, are aligned with the university's core values, and provide the accountability and transparency needed to maintain the trust and support of the Tufts community. Public Safety leadership regularly and proactively engage with the Tufts community to develop and maintain communication and education about DPS' programs, services, and resources as well as to lend expertise around upcoming events ongoing campus concerns and annual programs.

Department of Public Safety staff are expected to:

• Be forward-thinking about campus safety, understand the values and perspectives of the Tufts community in all its diversity and can tailor the way they deliver services to meet those varied needs.
• Be grounded in ensuring the dignity and respect of all community members, and the elimination of all forms of bias and discrimination.
• Fully embrace anti-racist practices, are trusted, and valued by Tufts community members, and use restorative and transformative practices where harms are repaired, and future harms can be prevented.
• Proactively engage with community members and the activities of the community in a manner that is welcomed and builds trust.

Under the supervision of the duty supervisor, the Campus Security Officer (CSO) II performs various preventative safety, security, and service-related functions, including: access control, building checks, personal safety escorts, unlocks, parking enforcement, other customer service-related duties, and other duties as assigned.

• CSO II'S actively contribute to the Department's mission to provide a safe and secure environment while performing various preventative safety and security services to the community.
• The CSO II, as a clearly identifiable university official, also performs a myriad of customer service functions as the general public often seeks them out for general assistance, sometimes unrelated to the public safety function.
• CSO II's make important contributions to the department's commitment to the philosophy of prevention through Community Oriented Policing and Problem Solving (COPPS) by:
  • Providing exceptional customer service, thereby creating a positive image for the department
  • Enhancing safety and security through vigilance and the delivery of professional security services
  • Proactively identifying and communicating potential safety and security issues, such as lighting issues, faulty locks, missing public safety signage, hazardous weather-related conditions, etc

Basic Requirements:

• Knowledge and experience typically acquired through a high school education or equivalent 3-5 years of experience as a Security Officer
• Possession of a current and valid Massachusetts motor vehicle operator's license with a good driving history
• Ability to successfully complete a training and onboarding program to include, jurisdiction orientation, CPR, First Responder certification, etc.
• Pass a comprehensive background investigation and drug testing.
• Demonstrated experience as an effective communicator, excellent decision making capabilities, situational stabilization and de-escalation.
• Ability to control emotions and provide direction in stressful environments.
• Ability to use computer and office software to create reports or communicate

Preferred Qualifications:

• Higher Education Campus Security Officer

Special Work Schedule Requirements:

• Must be flexible and able to work nights, weekend, and holidays
• May at times be mandated to work overtime
• May be required to work in preparation for, during and immediately after regional emergencies impacting the university, and/or during emergencies directly impacting the university

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at oeo@tufts.edu. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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