We are seeking an Instructional Technology Manager who will provide, Vision and leadership in online and hybrid learning; expertise in current and emerging learning technologies; design and delivery of faculty development in online, hybrid, and face-to-face learning; research and evaluation of learning implementation, and facilitation and support for learning networks and communities. The position works closely with faculty and other leaders to develop initiatives and working relationships, and to collaborate on cross-divisional resource sharing. The position may supervise and grow a team consisting of instructional designers, instructional technologists, multimedia professionals, and other related roles.

The Manager may: Contribute to the design, development, and delivery of courses and programs focused on enhancing the quality of instruction and student learning by assessing and analyzing instructional and course effectiveness; provide development workshops; coach and advise faculty on effective instructional design for face-to-face, blended, and online courses.

Specific Duties & Responsibilities

General

• Design, develop, and execute strategic teaching and learning priorities, focusing on sound foundational principles and innovation built upon that foundation.
• Maintain a deep understanding of higher education, teaching and learning, program development, and the strengths and challenges of teaching and learning in the music education setting.
• Build and cultivate collaborative relationships with Learning Design, Learning Innovation, and Learning Technology groups.
• Manage external relationships relevant to digital learning, including vendors, peer institutions, research funding, and outreach.

Online and Hybrid Learning

• Maintain and continuously improve the quality control process to ensure that online and hybrid coursework adheres to industry best practices and standards.
• Evaluate the instructional effectiveness of programs, courses, and training products, continuously innovating and pushing industry standards.
• Provide resources and support to faculty, students, and staff to ensure the highest learning experience (LX) standards.
• Collaborate in the Maryland and U.S. state authorization process by producing and editing Maryland Higher Education Commission and other states' authorization documentation for online and hybrid offerings.
• Ensure ADA and Section 508 compliance content for digital learning offerings developed by the Learning Innovations team, as well as guidelines and support for all teaching staff and faculty.
• Understanding of copyright, creative commons, and open educational resources.

Learning Technologies

• Oversee digital learning platforms and technologies to improve the effectiveness of online, hybrid, and face-to-face learning.
• Research new and emerging technologies, explore potentially beneficial technologies in collaboration with faculty and staff, coordinate with other schools when appropriate, and lead the piloting and implementation of appropriate solutions.
• Assist faculty in selecting, designing, and implementing new technology-based resources for teaching and learning.

Faculty Development

• Provide one-to-one and group training and coaching for faculty on pedagogical best practices.
• Collaborate with faculty and the Learning Innovation team to determine faculty needs with regard to learning, and to develop and implement training solutions and support to satisfy those needs.
• Develop and lead faculty development workshops promoting teaching, learning, and assessment in areas related to learning strategies, learning technologies, and student outcomes.
• Perform other related duties as requested.

Research and Evaluation

• Provide teaching and learning research support to faculty.
• Provide support for the research and evaluation of new and emerging technologies.
• Contribute to and keep up with the latest developments in teaching and learning research.
• Facilitate identification and collection of data to support assessment of program initiatives

Learning Networks and Communities

• Provide support and leadership in the creation of frameworks for faculty learning networks and communities.
• Collaborate with faculty on needs related to learning communities and research best practices in higher education learning communities.
• Evaluate potential areas that could benefit from shared learning, promote the available funding and frameworks, and recruit faculty to initiate and lead in those areas.

Managerial

• Lead, coach, and grow the Learning Innovation team, consisting of a team of learning professionals responsible for designing, developing, and executing strategic learning programs.
• Other duties as assigned.

In addition to the duties described above

Expanded Leadership and Operational Responsibilities

• Serve as the functional lead for the Learning Management System, including oversight of implementation, configuration, governance, and user training to ensure effective and consistent utilization across programs.
• Lead the management and administration of educational technologies (EdTech), including evaluation, procurement, and lifecycle management of tools and platforms; oversee related budget planning and expenditures; and serve as liaison with Johns Hopkins security and risk management and related teams to ensure compliance with institutional policies.
• Provide direct supervision, performance management, and alignment of team priorities with institutional strategic goals.
• Oversee technical support services related to instructional technologies, term start operations, systems and platforms, ensuring timely and effective support for faculty, staff, students, and learners.
• Direct and expand faculty development initiatives related to instructional technology, including the design and delivery of workshops, training programs, and individual consultations to enhance teaching effectiveness.
• Represent the School of Nursing in university-wide and external technical workgroups, committees, and professional organizations; contribute to the advancement of instructional technology practices through conference presentations, webinars, collaborations, etc.
• Lead the exploration, evaluation, and implementation of emerging technologies, including artificial intelligence (AI), to enhance teaching, learning, and operational efficiency.
• Maintain a high level of technical expertise and demonstrate strong proficiency across instructional technologies, digital learning tools, and emerging platforms to effectively guide institutional adoption and innovation.

• Bachelor’s Degree in Instructional Design, Instructional Technology, Education, Business or related field.
• Five years of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Master’s Degree in related field.
• Ten years of experience required in progressively senior leadership roles within related fields.
• Knowledge of current and emerging instructional technologies.

Technical Qualifications & Specialized Certifications

• Experience with learning management systems (such as Blackboard and Canvas) and online conferencing software (such as Zoom and Microsoft Teams)
• In-depth knowledge of course authoring tools (e.g., Articulate Rise, Storyline, Camtasia, Adobe Captivate, etc.)
• Demonstrated experience working with streaming audio and video, compression methods, file types and formats, and related software and platforms (i.e., Panopto, Camtasia Studio, Kaltura, etc.).

Technical Skills & Expected Level of Proficiency

• ADA Compliance - Advanced
• Adult Learning Principles - Advanced
• Consulting - Advanced
• Educational Technologies - Advanced
• Instructional Strategies - Advanced
• Learning Management Systems - Advanced
• Needs Assessment - Advanced
• Process Improvement - Advanced
• Project Management - Advanced
• Technical Training - Advanced

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Instructional Technology Manager 
Role/Level/Range: ACRP/04/MF  
Starting Salary Range: $75,100 - $131,700 Annually ($96,200 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday - Friday 8:30 - 5:00 
FLSA Status: Exempt 
Location: Remote 
Department name: Academic Affairs   
Personnel area: School of Nursing 

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About Johns Hopkins University

The Johns Hopkins University (JHU) was founded in 1876 as the nation's first research university, dedicated to bringing the benefits of discovery to the world. JHU is the largest private employer in Baltimore and Maryland, making a large economic impact in the city and state. We enroll more than 30,000 full- and part-time students across ten academic divisions, offering in-person and remote learning in over 400 programs. Not only are we located in Baltimore, but we also have a presence in Washington, D.C.

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