About Us:

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Before You Apply
To ensure this opportunity is a good fit, please watch our volunteer Pre-Orientation video for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application.

Hours & Location

• Location: Bergen Outpatient Facility - 225 Summit Avenue, Montvale NJ 07645

• Shifts available: Monday - Friday from 9 AM - 12 PM, 12 PM - 3 PM, 3 PM - 6 PM, & 4 PM - 7 PM

• Note: Weekend shifts are not available

• Please indicate all shifts you are available for when applying

Volunteer Opportunity
We're seeking compassionate individuals who are excited to make a meaningful impact in a patient-focused environment at our Bergen outpatient facility in Montvale, New Jersey. Ideal candidates will help create a welcoming and supportive atmosphere ensuring that everyone who walks through our doors feels cared for and valued.

As a volunteer, you may:

• Warmly welcome patients and caregivers upon arrival, setting a positive tone for their experience.

• Guide and support wayfinding by escorting visitors to their destinations or answering general inquiries.

• Foster comfort and connection by engaging in friendly conversation or offering reading materials.

• Assist with non-clinical items such as organizing supplies, restocking stations or offering warm blankets.

• Enhance the patient experience by supporting programs, special events and assisting patients navigate tools like MSK MyChart.

Who We're Looking For

• Age 16+

• Available to commit to one 3-hour shift per week for a minimum of 6 months.

• If you're a former or current MSK patient, you must be at least one year out of active treatment.

• Friendly, dependable, and comfortable interacting with patients, families and staff in a respectful and compassionate way.

Onboarding Process (average 4-6 weeks)

• Virtual interview (based on scheduling needs and program fit)

• 2-3 reference checks

• Background check & drug screen (18+ only)

• Medical clearance (flu and other immunizations required; at applicant's expense)

*To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected.

Please Note
This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff.

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.