About Us:

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Before You Apply
To ensure this opportunity is a good fit, please watch our volunteer Pre-Orientation video for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application.

Hours & Location

• Location: 500 Westchester Avenue, West Harrison, NY 10604

• Shifts available: Monday - Friday from 9 AM - 12 PM, 12 PM - 3 PM, 3 PM - 6 PM

• Please indicate all shifts you are available for in your application.

Volunteer Opportunity
Volunteers support the Radiation Oncology care team by assisting with patient flow, communication, and comfort, helping ensure a smooth, welcoming, and well-coordinated clinic experience.

As a volunteer, you may:

• Support patient flow - escort patients and provide general navigation support within the facility as needed.

• Assist with communication between patients, clinic front desk staff, nurses, and treatment teams as a liaison.

• Support the front desk staff of the clinic by updating patients on wait times, providing locker room/changing instructions, and escorting patients to their appointments.

• Help with rooming patients and wheelchair transport.

• Provide non-clinical comfort items such as warm blankets, water, or ice.

• Keep the unit stocked with necessary supplies, such as blankets in the blanket warmer.

• Help staff keep the unit clean and organized, ensuring patient changing rooms are tidy, wiping down equipment with germicide wipes, or moving patient handling devices as directed by staff.

Who We're Looking For

• Age 16+

• Able to commit to a weekly 3-hour shift for at least 6 months

• If you are a former or current MSK patient, you must be out of active treatment for at least one year

• Skilled in teamwork, communication, and patient interaction.

Onboarding Process (average 4-6 weeks)

• Virtual interview (based on scheduling needs and program fit)

• 2-3 reference checks

• Background check & drug screen (18+ only)

• Medical clearance (flu and other immunizations required; at applicant's expense)

*To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected.

Please Note
This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff.

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.