St. Louis, Missouri
Posted: 20-Nov-21
Location: St. Louis, Missouri
Type: Full-time
Salary: Open
Categories:
Internal Number: 154488362
Associate or Senior Associate Director of International Admission
Department: Admission
Location: St. Louis, MO
Full/Part-Time: Full-Time
Position Description
Fontbonne University is seeking passionate, multi-talented, and qualified applicants for the Associate or Senior Director of International Admission position. Reporting to the Director of Admission, this team member creates, implements, and monitors a multi-year undergraduate recruitment plan for new and target international recruitment markets, which align with Fontbonne's enrollment goals. Based upon methodical and acute market research, this professional identifies, and coordinates partnerships with professional organizations, stakeholders, government officials and other strategic influencers who directly serve eligible international students.
This team member has a strong understanding of the enrollment process for international students, supports all reporting and compliance practices for continuing international students, and is the primary team member who manages the supporting platforms and systems such as SEVIS on behalf of Fontbonne University.
This team member is a strong recruiter with exceptional cross-cultural communication skills. She or he seeks and effectively utilizes data, maintains current knowledge as it relates to enrollment management best-practices and industry insights, and effectively leverages Customer Recruitment Management systems (ex. Slate), and other emerging communication tools to enroll a diverse and broad array of talented students.
Department
The Fontbonne University Office of Admission is a progressive and vibrant unit which serves as the customer service point of contact for prospective students, families, schools, and key stakeholders. As the dedicated stewards of the undergraduate and graduate student recruitment and admissions processes, the Office of Admissions provides support to academic and administrative departments and other constituents who directly and indirectly engage in recruitment events and activities.
General Duties and Responsibilities
- Identify recruitment opportunities by analyzing and assessing market research, trends, and other relevant data
- Manage communication with international students throughout the recruitment process, including managing and creating workflows in Fontbonne's CRM SlateInput all prospective student information into Fontbonne's student information system
- Oversee all Student and Exchange Visitor Program coordination and compliance, and updates in the Student and Exchange Visitor Program (SEVIS) system
- Serve as the Primary Designated School Official and issue initial I-20
- Facilitate and manage all agent agreements and partnerships, as well as oversee the vetting and training of agents
- Serve as the liaison for all “sponsored” partnerships for inbound students
- Represent Fontbonne through in-person and virtual visits to secondary schools, community-based organizations and scholarship programs (extensive travel, and regular evening and weekend hours are required.)
- Manage individuals representing Fontbonne at international fairs/agency events when unable to travel to said events
- Maintain strong relationships with international alumni
- Advise the international student organization
- Award scholarships while coordinating with the Financial Aid Office and the Finance Office/CFO to ensure aid optimization to drive net revenue per student to meet new student enrollment goals and maximize retention of continuing students
- Promote a student-centered environment that supports the personal, social, and academic development of all students; build strategic partnerships with organizations and agents to create additional revenue opportunities consistent with the University's mission
- Monitor, analyze, and evaluate data related recruitment and yield events, and customer service initiatives
- Produce routine and ad-hoc reports, identifying and monitoring key performance indicators, opportunities, challenges, and anticipated changes
- Conduct on-campus visitor interviews, e-mail correspondence, telephone communication, customer service functions, outreach related activities, and follow-up (e.g., travel coordination, special events, etc.)
- Perform other duties as assigned by the Director of Admission and Vice President of Enrollment Management, Marketing & Communications
How to Apply
Applications should be submitted via the online system at this link: https://www.fontbonne.edu/about-us/employment/. Interested applicants should submit the following:
- Letter of Application
- Résumé
- Names & Contact Information for three references
NOTE: Educational Transcripts and Certification Documentation may be requested during the interview process.
Visa Policy: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Fontbonne University
Director, Human Resources
6800 Wydown Blvd.
St. Louis, MO 63105
Email: sloher@fontbonne.edu
We offer an excellent benefit package including health, dental, vision, life insurance, retirement plan and tuition remission.
Our Mission & Vision
Fontbonne University, a Catholic institution sponsored by the Sisters of St. Joseph of Carondelet, is committed to the common good through the daily pursuit of transformative education, inspiring students to become global citizens who think critically, act ethically and serve responsibly.
About Fontbonne University
Fontbonne University is a vibrant and strong academic institution located in the Clayton suburb within the St. Louis metropolitan area. We were founded by the Sisters of St. Joseph of Carondelet and established in the Catholic tradition, yet we serve and welcome a diverse group of students from all faiths, cultures, backgrounds, and beliefs. With nearly 1,000 students enrolled, we offer Division III athletics, a large range of student organizations, and more than 100 undergraduate, graduate, and doctoral programs. Fontbonne University is uniquely situated to offer the best of city sights and scenes coupled with beautiful and historic homes and neighborhoods.
Believing that diversity contributes to academic excellence and to rich and rewarding communities, Fontbonne University is committed to recruiting and retaining a diverse faculty, staff and student body. Candidates from historically under-represented groups, whose work furthers our diversity and inclusion efforts and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.
Open your mind. Follow your heart. Take the leap. Challenging, welcoming, affordable. Fontbonne will prepare you for an engaged and rewarding life, no matter how you're called to serve.
Education & Experience: Required
- Bachelor's Degree required
- Minimum of four or more years of direct and progressive experience in college/university international admissions, retention, and/or enrollment management.
- A valid passport is required.
Education & Experience: Preferred
- Master's degree in higher education, marketing, business, counseling, or related field.
- Seven or more years of demonstrated success working in undergraduate international admissions at an accredited, non-profit college or university.
- Demonstrated success in the following areas: undergraduate international student recruitment, event planning, and utilizing SEVIS to manage I-20 and compliance requirements.
- Demonstrated success working with underrepresented students and communities.
- Demonstrated success in territory management in undergraduate admissions.
- Demonstrated success cultivating and managing positive and fruitful relationships with secondary school personnel, and community-based organizations.
- Strong preference for verbal and written fluency in Spanish.
Critical Knowledge, Skills & Abilities
- Positive and collaborative attitude, with a high-level of self-awareness and emotional intelligence.
- Strong relationship-builder who models the values of the University and Office of Admissions.
- Demonstrate a full commitment to the success of students in addition to a strong commitment and track-record of addressing issues of social justice, equity, diversity and inclusion.
- Demonstrate knowledge and intentionality of territory management within the context of undergraduate student recruitment and yield.
- Excellent organizational skills, the ability to exercise independent judgment.
- Open-minded and able to adapt to new ideas.
- Self-starter, and can comfortably operate with ambiguity when facing problems and/or determining various courses of action.
- Utilizes data and industry best-practices to inform strategies and decisions. Collaborative and willing to champion the ideas of others.
- Nimble in adjusting to change.
- Detail-oriented and utilizes personalized approach to student recruitment.
- Strong written communication skills and interpersonal skills.
- Strong verbal communicator in both large group presentations and one-to-one conversations.
- Approachable and demonstrates strong listening skills.
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