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Patient Insurance Specialist (Journey)
Processing insurance claims for students enrolled in designated insurance plans who receive covered services in the Student Health Services; Providing insurance education and customer service to students, parents, Student Health Services staff, other campus departments, and other college health colleagues; Receives and completes disclosures for authorization requests for medical records while using oral and written communication skills and adhering to HIPAA privacy regulations; Maintain an accurate account of the number of documents received in document manager and assist in monitoring referral statuses in referral manager; Verify insurance information claims processing by contacting the insurance companies, patients, a
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