Leads projects through the efficient creation, maintenance, and reliable use of web software applications that often connect to enterprise applications and databases, as well as using web development software to design and create college websites and online tools. Provides support to administrative and academic departments who use the applications, including identifying and fixing bugs; maintaining the integrity of highly visible and sensitive data; creating templates, modules, or reports; performing global edits; and assisting users in developing specifications for application design, business process, reports, etc. Works with Assistant CIO and Sr. Software Development Engineer to analyze requests for projects, identifying their scope, complexity, and feasibility. Oversees multiple phases of approved projects; develops specifications, codes, tests, documents, and implements projects. Assists with upgrades and testing. Develops documentation and provides instruction and training in areas of expertise.
Primary Position Responsibilities
Develops, tests, deploys, and maintains applications that often connect to central databases and data stores; including building, supporting, and integrating functions and designs for websites in conjunction with specifications from college constituents, particularly Public Affairs.
Provides professional and technical support to the Help Desk and other service desks as required.
Develops documentation and trains end user offices on specified applications.
Researches and identifies the best technical solution for end-user requests that can be supported by web development in the future.
Communicates with end-users to fulfill the project according to specification, as well as providing instruction on using or maintaining any solution.
Keeps up to date with advances in web development, and learns/integrates new tools and techniques.
Applications are maintained and reliable. Problems are resolved and/or documented quickly. Clientele express a high level of satisfaction with the delivery of services. The College's web development needs are identified and solved through the selection and implementation of specified application solutions.
Projects fulfill specifications and are completed according to established schedules. Clear communication with stakeholders is maintained throughout the duration of the project. Participation as a member/leader of a project team leads to the successful selection and implementation of technology solutions, matching the application chosen with the project's specifications and desired outcomes.
Productive and collaborative working relationships are built and maintained with other LTS departments, departmental technology managers and other college experts to ensure a cohesive program of service delivery to the community.
Technical support for applications is provided to the Help Desk and other service areas.
Applications are supported, clearly documented, and publicized to the College. Associated training needs are identified and addressed through development of classes, workshops, online references, or one-on-one coaching.
Bachelor's degree in information services-related field preferred.
2+ years direct experience in computer software development and service delivery (preferably in an academic setting).
Skills and Abilities Required
Experience with developing, maintaining, or administering Portal and Content Management Systems or working in a development framework.
Evidence that they have repeatedly learned and applied new technologies; prior work experience in an environment which required parallel management of more than one project (2+ years).
Excellent communication skills; ability to teach/train. Ability to work with different areas throughout the college with employees who have varying degrees of technical expertise.
Wellesley is known for the excellence of its education, the beauty of its setting, its gifted faculty, and the uniqueness of its campus culture. But most of all, Wellesley is known for the thousands of accomplished, thoughtful women it has sent out into the world for over 100 years women who are committed to making a difference. Every year, some 2,400 of the world's top undergraduate women are challenged to exceed their own highest personal and intellectual expectations. The mastery Wellesley graduates demonstrate across the professional and vocational spectrum, and the influence they wield, whether in their own communities or on the world stage is testament to a singularly empowering undergraduate experience. Wellesley's lively academic community places a high value on rigorous, probing inquiry, and creative, cross-discipline thinking. Its collaborative approach to scholarship encourages students to question, debate, and refine their points of view, not only with each other, but with our world-class faculty, often by working directly with them on groundbreaking projects. A Wellesley education fosters the highest standard of readiness for the real world in its graduates, in terms... of ability to think, act, and contribute meaningfully and effectively in their chosen areas of interest.