Development, Information Technology, Staff/Administrative
Towson University’s Office of Development is accepting applications for a Senior Advancement Information Analyst. The selected individual will be responsible for providing data, reports, measurements, and analysis of University Advancement operations; creating measures, translating data requests into accurate reflections of performance, and creating robust reporting tools to manage performance and support the strategic planning and operational effectiveness of key programs, including annual giving, major gifts, planned giving and alumni relations/engagement. The position will also proactively assess data sets to identify key metrics that will help predict strategies to successfully enlist higher numbers of donors and growth in contributions. The Senior Advancement Information Analyst reports to the Senior Director of Advancement Services and manages two full-time staff.
The Senior Advancement Information Analyst will provide, in a timely manner, data files and reports to meet the ongoing management, program planning, and communication needs of the Development and Alumni Relations teams as well as other campus partners who have a desire to engage with alumni, donors, and other data managed by University Advancement.
S/he will design, develop, maintain, and enhance systems to improve operations to meet the current and future needs of the division. Such support will be in the form of fully automated solutions, ad hoc reporting, and database integrations. They will develop procedures and solutions to ensure the quality of the data in these information systems; partner with senior management to determine organizational information and reporting needs; generate and/or maintain reports or data dashboards illustrating overall as well as unit specific results; and develop and produce performance reports for constituent engagement and fundraising operations.
This position will also study data and employ data mining, predictive modeling, forecasting, and/or statistical analysis techniques to provide information, knowledge, and tools that support the university in achieving its private fundraising goals, as well as provide assessments of program effectiveness. Conducts regular review and analysis of existing reports and tools. S/he will serve as technical liaison to University System of Maryland Advancement Services team relative to the implementation and maintenance of the alumni and donor management solution, which is currently Ellucian Advance Web in addition to serving as technical representative on behalf of University Advancement in discussions with vendors, TU Office of Technology Services, and other departments on issues relating to business needs.
Bachelor’s degree with four years of database management, project management, programming and data analysis experience, preferably in a fundraising environment; knowledge of computer programming, system analysis and design, data exchange methodologies; ability to communicate effectively and collaboratively in writing and speaking, with technical and non-technical staff; experience in reporting and analytics, and ability to analyze, forecast, and present data in a meaningful way for operational and business planning; familiarity with complex relational databases and ability to design reports from databases; strong critical thinking and problem-solving skills to manage complex information, assess problems, and develop effective solutions; demonstrated experience and ability to produce high-quality reports and documentation; and strong management skills and the ability to manage, motivate, and evaluate staff.
The selected candidate must be adept at managing time and organizing competing priorities with the ability to maintain accuracy and focus with attention to detail in fast-paced environment with constantly changing priorities; be able to to learn quickly, prioritize workload, meet deadlines, and perform well with minimal direct supervision; possess high degree of professionalism, ethical sensitivity, and discretion, and have the ability to maintain a commitment to confidentiality. Advanced knowledge of Oracle SQL, PL-SQL, Crystal Reports, HTML, ASP, and .Net are required.
Experience working with major fundraising products/platforms such as Ellucian Advance, Raisers Edge, Salesforce, or similar constituent database.
An understanding of the advancement process and fundraising terminology strongly preferred.
Experience with Visual FoxPro.
A Criminal Background Investigation is required for the hired candidate and the results may impact employment.
Salary and Benefits
Competitive salary and full University benefits that include 22 days of annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, click here.
This position will be open for a minimum of 14 days. Cover letter and resume are requested, but not required.
Internal Number: 190000A0
About Towson University
The largest comprehensive university in the Baltimore area, Towson University is nationally recognized for its excellent programs in the arts and sciences, communications, business, health professions, education, fine arts and computer information systems. Located in suburban Towson, eight miles north of Baltimore, our beautifully landscaped, 328-acre setting offers a pleasant environment for study and a diverse campus life, as well as easy access to a wealth of university and community resources. Towson University's educational experience branches out to off-campus locations throughout Maryland, including a number of online options. Our many interdisciplinary partnerships with public and private organizations throughout Maryland provide opportunities for research, internships and jobs. Towson University is a founding member of the Coalition of Urban and Metropolitan Universities (CUMU).