Position Summary:

• Processes and certifies enrollment applications for mandatory pension and voluntary savings plans, including reviewing eligibility guidelines and coverage provisions established by the New Jersey Division of Pensions and Benefits (NJDPB), assisting employees with completing required forms, and verifying both eligibility and accuracy of submitted documentation.
• Researches and resolves pension and savings plan inquiries escalated from OneSource when issues cannot be addressed during the initial call including investigating complex cases, providing accurate responses, and documenting all actions in the OneSource case management system.
• Enters pension enrollment data into EPIC, the official system of record for the NJ Division of Pensions and Benefits (NJDPB).
• Calculates and processes retroactive pension contributions for new enrollees and enter deductions into the university payroll system.
• Calculates pension and voluntary savings refunds manually as needed.
• Performs financial reconciliation, explains calculations to employees, and enters refund amounts into payroll.
• Processes pension loans, rollover, and withdrawal requests for active, terminated, and retired employees.
• Processes compulsory pension plan enrollments as identified in the Unenrollment Report and assist with assigning enrollment tasks to team members.
• Acts as a liaison with NJDPB, OneSource, payroll, and other internal university units to resolve benefit-related issues.
• Processes Termination Memos for NJDPB.
• Researches and responds to inquiries regarding rehires, pensionable salary, enrollment, termination, leave of absence, and reporting issues.
• Creates and maintains employee FSA records and perform payroll deduction calculations as needed.
• Investigates and reconciles checks received from pension financial carriers.

Minimum Education and Experience:

• Bachelor's degree in a related field from an accredited college or university and/or an equivalent combination of education and experience in Benefits enrollments or related area.

City: New Brunswick

State: NJ

Posting Number: 26ST1073

About Rutgers University

Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.

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