Providence, Rhode Island
Posted: 01-May-26
Location: Providence, Rhode Island
Type: Full-time
Categories:
Internal Number: 7123454
Senior Application Administrator, Public Safety Applications
Brown University
To view the full job posting and apply for this position, go to: https://brown.wd5.myworkdayjobs.com/en-US/staff-careers-brown/job/South-Street-Landing/Senior-Application-Administrator--Public-Safety-Applications_REQ205835
Job Description:
Senior Application Administrator, Public Safety Applications
Office of Information Technology
This position directly supports the technology needs of Brown University's Department of Public Safety, a sworn, fully-functioning law enforcement agency operating 24/7 to protect and serve the Brown community.
The Senior Application Administrator within the OIT Public Safety Applications team will serve as a senior position supporting all of the Public safety applications, including but not limited to Brown's access control system (CCure 9000), video security (Genetec), Zetron Communication Solution, Dispatch & Records Management (currently IMC), NICE 911 Voice & Radio Recording Suite, and the RILETS (Rhode Island Law Enforcement Telecommunications System). Responsibilities will include application administration, end user application support, & end user application training for all of the Department of Public Safety's applications. The Senior Application Administrator will develop and maintain a fundamental understanding of how to utilize all Public Safety applications from an end-user perspective, in addition to application administration responsibilities. This is critical for end-user application support, application administration, & end-user application training success.
The Senior Application Administrator will participate in and support all upgrades, application and security patches, etc. and will coordinate all aspects of testing, documentation, and training of end users. The Senior Application Administrator will help the team participate in all aspects of change management. The position will participate in cross training with fellow team members to ensure the team has adequate backup for all applications supported.
In coordination with the Manager of Public Safety Applications, this position will ensure all Public Safety applications, systems, and technologies within purview are implemented, administered, and maintained to meet Criminal Justice Information Systems (CJIS) requirements along with FBI, RI State Police, and Brown security requirements. Exceptions for applications not meeting these requirements must be reviewed with and approved by the Manager of Public Safety Applications.
Position Classification:
This position will be eligible to work a hybrid or remote schedule.
Position Location & Typically Work Schedule:
Core Business hours are Monday through Friday, 8:30am to 5:00pm. Flexibility in schedule and hours is required occasionally; including days, nights, and weekends. This is dependent upon break/fix, site walks, on-site projects, University Campus events, and business needs of the department.
On-Call Requirements:
This position will participate in an OIT Public Safety Applications team on-call rotation schedule which is dedicated to the support of the university's Department of Public Safety. The OIT Public Safety Applications team on-call consists of answering basic Tier-1 support calls from the Department of Public Safety and performing basic troubleshooting via the on-call Standard Operating Procedure. Tier-2 & Tier-3 issues may need to be escalated within the OIT Public Safety Applications team or to other OIT Teams including the Public Safety Technology team. In some cases, the OIT Public Safety Applications team on-call team-member may be the same person assigned to handle the Tier-2 & Tier-3 issue type within the team. While on-call, one must be available to answer calls/emails after normal working hours and on weekends/holidays depending on the rotation order.
CJIS Requirements:
This position is subject to Criminal Justice Information Systems (CJIS) requirements. Due to the confidential, sensitive nature of information this position may encounter, applicants must be willing to allow for a Background Investigation initiated by Brown Public Safety.
Qualifications:
Education and Experience
The following experience is preferred:
Administration of Public Safety or Enterprise Applications & Systems
Security Systems Application Administration
SQL Queries; including writing queries and joining databases
SSRS (SQL Server Reporting Services); writing reports & supporting SSRS
Active Directory Security Group Administration
Group Policy Administration
The following application support or administration experience or equivalent is preferred:
Software House - CCURE9000
VMS Systems such as Genetec Security Center
Central Square IMC
NICE 911 Recording Suite
Zetron Communication Solution
SQL Server Reporting Services
Wowza Media Service & TheoPlayer Cloud
Software House - CCURE9000 Certified
Genetec - Genetec Security Center Certified
Strong application support/administration abilities to troubleshoot, support, and maintain critical application suites/software components supporting a 24x7 operation.
Successful completion of a criminal background check and education verification is required.
Benefits of Working at Brown:
Please review additional information on the Benefits of Working at Brown.
Recruiting Start Date:
2026-01-28
Job Posting Title:
Senior Application Administrator, Public Safety Applications
Department:
Office of Information Technology
Grade:
Grade 10
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Remote
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
This position is not eligible for visa sponsorship.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
Brown is an E-Verify Employer.
EEO Statement:
Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.
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