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University of Iowa
Iowa City, Iowa
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Iowa City, Iowa
Posted: 24-Mar-24
Location: Iowa City, Iowa
Salary: 50,000.00 - 52,000.00
Categories:
Internal Number: 24001975_1711122056
Under the direction of the Extended Technical Support Service Center Coordinator, this position will provide consultation, acquisition, configuration, setup, inventory tracking, troubleshooting, and maintenance of printers either as stand-alone or on the network. This position is also responsible for the basic design, installation, setup, and maintenance, application of security patches, operational integrity, and support of stand-alone and networked computer systems in a PC and/or Macintosh environment. This position will be responsible for installation and maintenance of software, hardware, and license inventory tracking, basic training in the use of supported systems, administering public resource areas, and explaining technical concepts to non-technical customers. Considerable interaction with University staff will require knowledge of ITS services, policies, and procedures, excellent interpersonal skills, and the ability to connect customers with the right solutions in order to fully meet their IT needs. Areas of responsibility also include technology support for administrative offices, instructional spaces, research labs, and other areas as assigned.
This position is not eligible for University sponsorship for employment authorization.
For a full job description, please email Melanie Bell at melanie-bell@uiowa.edu.
About IT Services:
Our mission is to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We are committed to cultivating a welcoming and respectful workforce culture where people of all backgrounds and perspectives are empowered to make a positive impact. We embrace this commitment as mission-critical in everything we do and embed it in hiring, incentive, retention, and career-development practices and initiatives.
Required Qualifications:
Desirable Qualifications:
Position and Application Details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Melanie Bell at melanie-bell@uiowa.edu.
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
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