Summary

Under direction of the Registrar, responsible for assisting in the planning, organizing, directing, and managing of all phases of record keeping for students from student acceptance through graduation in accordance with established policies and procedures.

Essential Job Functions:

• Responsible for interpreting and implementing policies with Information Technology Services.
• Create student information systems and develop processes by utilizing technology to increase efficiency.
• Manage academic records, registration and graduation functions, to provide maximum service to students in particular handling student transcript requests while ensuring efficient and effective workflow within the Registrar’s area.
• Coordinate and evaluate all graduation applications.
• Collect, record, and maintain the reporting of student records within FERPA guidelines (e.g. grades, registration data, transcripts, mid-term grades, athletic eligibility degree audits and other associated data) while assisting in the updating of the student data base system.
• Develop appropriate recommendations for the implementation of related technology applications in support of enhanced services offered through registration and records.
• Problem solve student disputes as they relate to records and registration by research, analysis and resolution.
• Collaborate with Administrative Council members, Academic Deans, Faculty, Information Technology, Student Affairs (e.g., Residential Life) and Academic Advising to facilitate and improve services to students.
• Collaborate with Director of Academic Advising in design and implementation of summer orientation advising and registration as well as withdrawals and transfer of students and process applicable records.
• Prepare and support the publishing of the class schedule and classroom assignments for all schools.
• Collaborate with Registrar counter parts where Regis has official partnerships, articulation and cross-registration agreements.
• Collaborate with the Director of the Center for Global Connections regarding student study abroad.

Other Duties and Responsibilities:

• Serves on institutional committees as appropriate and designated by the registrar.
• Ensures data integrity of all academic records and data.
• Provides regular reports as requested to Deans, Associate Deans, Department Chairs/Program Directors on majors, credits earned. Provide similar data to support Residential Life, Athletics, Center for Global Connections, Academic Advising, and other relevant units.
• Maintains a climate of courteous service to all constituents including administration, faculty, staff, students, alumni, and the public.
• Performs other related duties as required by the Registrar.

Supervisory Responsibilities:

• Provides leadership in the absence of the Registrar.
• Assists in the management of Registrar staff.

Skills/Experience/Knowledge Required:

• Required knowledge of college registrar office processes and business administration equivalent to completion of a bachelor’s degree and three to five years of related experience, or equivalent combination of education and experience.
• Working knowledge and continuous professional development of technology skills and their application to all operational aspects of the Registrar office including but not limited to: design and implementation of new and improved data reports, electronic forms (e.g., graduation, transcript, address change, change of major enrollment verification, cross registration).
• Knowledge of the College’s policies and procedures.
• Leadership, planning, managerial, supervisory, and organizational skills.
• Ability to form strong coalitions with internal and external constituencies.
• Ability to resolve problems and to develop relevant alternatives and recommendations.
• Ability to manage and prioritize multiple tasks and to be detail oriented.
• Ability to communicate effectively both verbally and in writing; to establish positive public relations for the College; and to interact effectively with a wide variety of people.

Working Conditions/Physical Demands:

• Normal office environment, not subject to extremes in temperature, noise, odors, etc.
• May spend extended periods at terminal, on telephone, or operating other office machines, requiring eye-hand coordination and finger dexterity.
• May involve frequent interruptions to assist staff, faculty, and students.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

Protecting the Regis Community

All faculty, staff, and students who live, learn, and work on Regis College’s Weston MA campus are strongly encouraged to be vaccinated for COVID-19. COVID-19 immunization is required for faculty, staff, and students who learn and work in the Regis College Dental Center and Autism Center, consistent with federal mandates. For further information, please review Regis College’s health and safety protocols.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

In employment, as in education, Regis College is committed to equal opportunity and affirmative action. Regis does not discriminate on the basis of race, color, age, religion, creed, sex, gender identity or expression, sexual orientation, ethnic or national origin, ancestry, citizenship, marital or parental.

About Regis College

Rooted in the Catholic intellectual tradition and inspired by the social justice values of our founders, the Sisters of St. Joseph of Boston, Regis College is a welcoming and inclusive community. We are called to provide access to an academically rigorous education through innovative learning opportunities and collaborative engagement at all degree levels. We educate the whole person, preparing our students to pursue excellence, to become change agents in their own communities, and to serve and lead as advocates for a more just and compassionate global society.

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