Provide effective leadership in managing all aspects of student accounts and university cashiering functions including billing, and collection activities. This includes oversight of daily operations of student accounts receivable, billing, cashiering, and the associated financial accounting functions and reporting including management of payment plan options.
Located in Lancaster County, Pennsylvania, Millersville University is one of the 14 public universities of Pennsylvania's State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, unique programs, a beautiful campus and vibrant location, and successful job placement for our students. Students' success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. At the University level, 70 baccalaureate programs are available for 6,250 undergraduate students. We have over 950 graduate students enrolled in 21 master's and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, in research labs, and in campus life. Additionally, over 66,000 Millersville University alumni live in all 50 states and in 72 countries around the world.
Annual Salary: $80,086.00 – $100,679, with experience and training, plus comprehensive benefits starting on the first day of employment, including:
Health insurance – Low bi-weekly premium, with coverage starting on the first day of employment for employee and all dependents.
Dental insurance – Coverage is free to employee and dependents with coverage starting on the first day of employment.
Vision insurance – Coverage is free to employee and dependents with coverage starting on the first day of employment.
Group life insurance – Equal to annual salary (up to $50,000) at no cost to the employee.
Voluntary Group Life and Accident Insurance – Available for purchase at low rates for additional employee coverage as well as coverage for spouse and children.
Long Term Disability Insurance – Available for purchase at low rates with either a 90 or 180-day waiting period.
Retirement – 2 plans to choose from.
Tuition waiver – For employee, spouse, and dependents.
Personal leave – Up to 6 days per year.
Vacation leave– Up to 10.4 days accrued per year for first year, increases to 15.6 days per year after 1 year.
Sick leave – Up to 15.6 days accrued per year, including up to 5 days per year that can be taken to care for a family member.
Holiday leave – 12 days per calendar year.
For description of benefits available, see The State System Employee Benefits Summary at
At Millersville University, we are committed to fostering an inclusive and diverse learning and work environment. Being an inclusive community, committed to our EPPIIC University's values, is the essential foundation of our institution. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, ability, veteran status, sex, sexual orientation, gender identity or gender expression. We seek individuals who embrace our public mission and value exploration, professionalism, inclusion, integrity and compassion.
5 years of experience in higher education student accounts or comparable experience.
3 years of supervisory experience.
Demonstrated experience in providing outstanding customer service to external and internal constituents.
Demonstrated ability to successfully work in fast-paced environment.
Strong analytical, fiscal management, and problem-solving skills.
Excellent oral, written, and interpersonal communication skills.
Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
Evidence of a commitment to diversity, equity, and inclusion.
Successful completion of three background checks.
Bachelor's degree in Accounting or another business discipline
Extensive knowledge of Elucian's Banner student account related modules.
No/very limited physical effort required.
No/very limited exposure to physical risks.
Work is normally performed in a typical interior/office work environment.
Ability to sit for long lengths of time
Extensive verbal communication skills (provide information and assistance regularly)
Extensive writing skills (prepare and organize complex documents)
Understand written and verbal directions
Must be able to lift/pull/push up to ten pounds.
Dexterity of hands and fingers to operate a computer keyboard and mouse.
Millersville University is a top-ranked university in the North, with more than 100programs, some of which are uniquely distinctive to the region and nation. We have a strong academic history guided by industry-leading professors. Our faculty members are recognized to be fiercely passionate about their students’ overall success. Our student body is rich in diversity and is known to be enthusiastically driven towards excellence while being socially conscious. Our beautiful 250-acre campus contains classic architecture, mixed with state-of-the-art, energy-saving structures and a historic pond with two resident swans. Access to extraordinary faculty, a historical campus setting and an extremely high job-placement rating are the reasons our alumni rate us as a smart life choice.