Title: Pathway & Academic Coordinator

Unit: Full-Time MCCC Professional Staff 

Department: Academic Advising and Pathways 

Reports to: Assistant Dean of Academic Advising and Pathways 

Date: April 27, 2026

General Summary: The Pathway and Academic Coordinator is a creative and knowledgeable professional who works collaboratively with other staff in the Academic Advising and Pathways Department to provide high quality developmental academic advising services to prospective and enrolled students from diverse backgrounds. This coordinator will actively contribute to the growth, development and activities of the Academic Advising and Pathways department and as part of larger college community in supporting student success, retention and college completion initiatives.  They will work with students to help them develop educational plans that are consistent with their individual needs, abilities and goals. They will provide information about educational options, admission to selective programs, major and course selection, financial aid information, graduation requirements, transfer to baccalaureate degree programs, and college policies and procedures.  This coordinator will also assist students with all aspects of onboarding and the transfer process. This position will work in close collaboration with staff from across the college, including: Admissions, Financial Aid, Enrollment Communications, Academic and Student Affairs program coordinators, and appropriate Directors and Deans.

Duties and Responsibilities:

Participation in Advising Center Activities: 

• Advise assigned caseload and walk-in students
• Participate in advising/registration sessions and appointments
• Conduct outreach and communication to support student success
• Support recruitment, transfer, and career events (on- and off-campus)
• Participate in assessment activities
• Provide extra coverage during peak registration periods
• Integrate pathway, transfer, and career resources into advising
• Conduct virtual advising using teleconferencing tools

Student Advising Responsibilities: 

• Provide comprehensive academic, career, and transfer advising from acceptance through completion
• Develop academic and career plans using best practices (NACADA, Complete College America)
• Support student use of tools such as DegreeWorks, Navigate, Focus 2, College Scheduler, MassTransfer
• Assist with career exploration using platforms like Handshake and Focus 2
• Provide information on programs, pathways, courses, and transfer credit
• Conduct outreach to at-risk students (alerts, withdrawals, midterm grades)
• Support proactive outreach and retention initiatives
• Assist with enforcement of academic progress policies

Collaboration with Academic Divisions: 

• Attend division/department meetings
• Promote programs and build knowledge of assigned academic areas
• Share information across advising staff
• Support development and updates of Academic/Pathway Maps 

School Certifying Official: 

• Support veterans and military-connected students
• Process and submit certification forms to the VA
• Verify enrollment and report changes affecting benefits
• Collaborate with Veteran Resource Center and partners

Dual Enrollment Advisor: 

• Support high school students in Dual Enrollment
• Assist with orientation programs
• Provide outreach and advising to students, families, and school staff

Coordinator Functions: 

• Manage department communications (email, texting platforms)
• Support student transitions into degree programs
• Coordinate advising sessions (in-person and virtual)
• Assist with scheduling and coordination with Student Information Center
• Support academic standing processes (warning, probation, suspension)
• Assist with student placement
• Provide support for Student Support Services populations
• Coordinate support for at-risk students
• Lead new student pathway and registration sessions

Administrative Responsibilities: 

• Maintain student records in Navigate and DegreeWorks
• Develop and monitor student education plans
• Collect and share departmental data and information
• Create and update advising materials
• Review transcripts and evaluate transfer credit (MassTransfer)

Professional Growth and Development: 

• Stay current with policies, trends, and best practices
• Participate in professional development (training, conferences, etc.)
• Serve on committees as approved

• Master's degree in Higher Education, Counseling, Student Affairs, or a related field
• 3+ years in with prior experience in academic advising, student success, or higher education support services

Preferred Qualifications:

• Knowledge of student success strategies, retention initiatives, and guided pathways models
• Familiarity with advising technologies and systems (e.g., DegreeWorks, EAB Navigate, Banner, or similar platforms)
• Experience with career and transfer advising, including knowledge of articulation agreements and transfer pathway
• Understanding of MassEducate and MassReconnect 

Salary Range: $80,066 is the starting salary of a Grade 06 position with a Master's Degree; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:

• High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Competitive Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low-cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
• Tuition Benefits for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Professional Development and Continuing Education opportunities
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program
• Free employee parking on Bedford and Lowell campuses
• Eligibility towards Public Service Loan Forgiveness (PSLF)

Location: Bedford campus with occasional travel to Lowell as needed

Hours: 37.5 hours per week, schedule to be determined upon hire

Expected Start Date: July  2026

Application Deadline: May 18, 2026

About Middlesex Community College

At Middlesex Community College, everyone teaches, everyone learns. Collaborative in nature and innovative in practice, we educate, engage, and empower a diverse community of learners. Through transformative opportunities, we challenge and support every student to succeed and lead. Recognizing equity and inclusion as the foundation for excellence and creativity, Middlesex Community College meets the evolving educational, civic and workforce needs of our local and global communities.

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