This position manages the front desk of the Admissions Office, serving as the first impression to prospective students and their families, scheduling all individual visits for prospective students, collaborating with faculty and coaching staff as needed. Coordinate office schedules and provide clerical support for the Admissions team. Assist with campus visit planning and execution. Train and supervise student ambassadors working at the Welcome Center desk.  This is a full time, on-campus position.  Generous benefits include health, retirement, considerable time off and access to multiple tuition scholarship programs for employees and dependents.

Responsibilities:

• Manage front desk; ensure front desk and lobby presents a welcoming environment; greet all guests to the Welcome Center; purchase and stock refreshments; open and closes the Welcome Center; prepares visit day supplies by working closely with the student ambassadors
• Schedule and manage campus visits for prospective students and their families; facilitate class visits, conversations with faculty, troubleshoot issues that may arise; reserve parking spots for each guest; maintain and edit the IWU visit website; arrange dining, if needed; coordinate group/school visits
• Coordinate office schedules, ensuring appropriate coverage for campus visits; manage visit schedule in Slate CRM; resolve scheduling conflicts
• Slate CRM Updates; manage post-visit survey; track deposited students and mail deposit gifts; run query reports for high school visits

Requirements: 

• High school diploma/GED required
• Three years related office experience

Application Information:

Please download the application at www.iwu.edu/human-resources/Positions.html. Feel free to include a cover letter and resume as well.  Review of applicant materials will begin immediately; position is open until filled.  Submit to:

hr@iwu.edu

Illinois Wesleyan University
Human Resources, Holmes 209
1312 N. Park Street
Bloomington, IL  61701
Fax:  (309) 556-1710 

The final candidate will pass a pre-employment background investigation. 

Level 17: $17.98/hr (37.5 hrs/week)

An overview of IWU benefits can be found here. Illinois Wesleyan University does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Illinois Wesleyan University is committed to recruiting, supporting, and fostering a diverse, inclusive, and civil community of outstanding faculty, staff, and students. We seek candidates who have a demonstrated commitment to supporting and further building our community in these dimensions. Illinois Wesleyan University is an EEO Employer.  Illinois Wesleyan University’s sexual misconduct policy may be accessed at www.iwu.edu/human-resources/SexualMisconductPolicy.html.  Illinois Wesleyan University is an equal opportunity employer committed to diversity and inclusive excellence; details at www.iwu.edu/diversity.

About Illinois Wesleyan University

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