Enrollment Specialist

POSITION DETAILS

The CUNY School of Labor and Urban Studies was established by CUNY???s Board of Trustees as the University???s seventh honors and professional school in June 2017, and opened its doors in August 2018. The mission of the School is to: 1) offer undergraduate and graduate programs of labor and urban studies to working adults and traditional-age students; 2) expand educational opportunities to working adults while meeting the workforce development needs of the City and State, and 3) serve the labor and broader community by conducting research, offer leadership development programs, host forums and national conferences, and publish articles, books, and a national labor journal to promote debate on issues critical to labor and working-class communities.

Reporting to the Enrollment Director, the Enrollment Specialist will provide support to the Admission Services department.

Duties include but are not limited to the following:

• Develop and implement recruitment strategies to attract new students to CUNY School of Labor & Urban Studies
• Manage and process applications for admission, including verifying documents, and communicating with applicants.
• Build/maintain relationships with labor unions primarily to promote SLU???s programs and recruit students/
• Organize and participate in recruitment and conversion events, such as information sessions, open houses, etc.
• Respond to inquiries from prospective students and community partners via phone, email, and in -person.
• Work closely with the Enrollment Team, as well as SLU, faculty and staff to support enrollment and student success initiatives.

NOTE:

This is a hybrid position with a 70% on-site requirement.

QUALIFICATIONS

Minimum:

Bachelor's Degree and four years' relevant experience required.

Preferred:

• At least 2-3 years of experience in higher education, enrollment management, student affairs, or a related field.
• Excellent written and verbal communication skills, with the ability to effectively communicate with diverse audiences.
• Proficiency in Microsoft Office and experience with student information systems (CUNYfirst or PeopleSoft preferred), CRM software, and other technology platforms
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent customer service skills, with a focus on providing support and guidance to students.
• Basic analytical skills with the ability to understand data and analyze enrollment trends.
• Ability to work collaboratively with faculty, staff and community partners to support enrollment and student success initiatives.
• Familiarity with CUNY policies and procedures
• Ability to work flexible hours when required

CUNY TITLE OVERVIEW

Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction.

• Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.
• Recommends, implements and evaluates strategies to expand program offerings
• Prepares analytical and statistical reports for management
• Develops and maintains relationships with various College offices to improve student and faculty services
• Serves as resource expert regarding program policies and procedures
• Oversees office recordkeeping; manages updates of program web and print materials
• May supervise office operations and/or department budget
• Performs related duties as assigned.

Job Title Name: Academic Program Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

The salary range is $79,188 - $90,375 ; commensurate with qualifications, education, and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service ???>Careers

CLOSING DATE

October 10, 2024.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

Location

Sch. of Labor & Urban Studies

About CUNY School of Labor and Urban Studies

The CUNY School of Labor and Urban Studies (SLU) offers undergraduate and graduate degree programs in Labor Studies and Urban Studies that are designed to meet the needs of working adults as well as traditional-age college students who seek to learn more about the challenges confronting poor and working class populations in the workplace and in the community. It also collaborates with other units of CUNY to offer a range of college-credit programs designed to give workers the academic and technical skills they need for professional advancement. Its faculty includes distinguished scholars in the social sciences as well as expert practitioners in government, labor, and public service. In addition to its academic programs, SLU sponsors research; organizes forums and conferences; and publishes a national journal, New Labor Forum: A journal of ideas, analysis, and debate.

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