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Member Services Manager
The Member Services Manager guides and manages all membership operations and initiatives including serving as resident expert with advanced knowledge of the member management software system for the Department of Recreational Sports.Trains student employees throughout all facilities front desk operations, long term strategy of the software, coordinating account creation for systems, projects/updates, general setup and administration; act as department liaison to Student Life Information and Technology regarding system updates and maintenance; creates and manages the budget for Member Services; works with the business office aging reports, agreement billing, discount and comp sales reports, and refunds; supervises Coordinator of Member Services; point of contact for group s
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