Job Summary:

Minimum Qualifications:

• A Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or a closely related field 
• 5–10 years of enterprise messaging system administration with Microsoft 365 / Exchange Online and hybrid Exchange environments 
• In-depth knowledge of Microsoft 365 administration, including Exchange Online, Microsoft Entra ID, Entra Connect, and the Microsoft 365 Admin Center 
• Experience managing hybrid Active Directory environments, including on-premises domain controllers, AD Sites and Services, Group Policy, and directory synchronization with Entra Connect 
• Administration of email authentication protocols (SPF, DKIM, DMARC), encryption technologies (Microsoft Purview Message Encryption, S/MIME, TLS), and Microsoft Defender for Office 365 
• Proficiency in PowerShell for Microsoft 365 and Exchange Online administration; ability to create and maintain scripts for automation of identity, mailbox, and compliance tasks 
• Proven ability to quickly troubleshoot and resolve complex technical problems across cloud and on-premises messaging systems 
• Experience investigating and responding to email-based security incidents, including phishing, business email compromise, account takeover, and malware delivery 
• Knowledge of industry-standard best practices for IT support (e.g., ITIL), change management, and project management 

Preferred Qualifications:

• Microsoft certifications such as MS-102 (Microsoft 365 Administrator), SC-300 (Identity and Access Administrator), or AZ-800/AZ-801 (Windows Server Hybrid Administrator) 
• Experience with Microsoft Purview compliance solutions, including eDiscovery, retention policies, DLP, and sensitivity labels 
• Familiarity with Conditional Access policies, Multi-Factor Authentication (MFA), and Zero Trust security principles 
• Experience participating in a CSIRT, SOC, or similar incident response team; familiarity with incident response frameworks (e.g., NIST SP 800-61) 
• Knowledge of SIEM platforms and the ability to correlate email security events with broader threat intelligence 
• Experience managing Microsoft Intune for mobile device email configuration and compliance 
• Technically savvy with a solid understanding of enterprise messaging systems, identity platforms, and hybrid infrastructure 
• Strong written and interpersonal communication skills; ability to communicate effectively with clients, management, and technical staff at all levels 
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution 
• Customer focus with the ability to understand and anticipate end-user needs 
• Ability to coordinate the activities of a diverse set of IT resources in a matrix environment 
• Proven ability to prioritize, organize, and manage multiple tasks in a fast-paced environment 
• Demonstrated collaboration and teamwork abilities; proven initiative, professionalism, basic project management experience, and technical documentation skills 

Education: Bachelor's

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About Xavier University of Louisiana

Xavier University of Louisiana, founded by St. Katharine Drexel and the Sisters of the Blessed Sacrament in 1925, is Catholic and historically Black. The ultimate purpose of the University is to contribute to the promotion of a more just and humane society by preparing its students to assume roles of leadership and service in a global society. The only historically Black, Catholic university in the United States, XULA is a private, liberal-arts based, co-educational institution offering 40 undergraduate majors, 5 master’s degree programs and a doctor of pharmacy program. More than one-half of its 3,100 students are from Louisiana, but it draws students from nearly all fifty states and 35 countries. Xavier is recognized as a national leader in the sciences and the liberal arts: • #1 in the nation in the number of African American graduates who go on to complete medical school (AAMC data 2019). • Among the nation’s top four colleges of pharmacy in graduating African Americans with Doctor of Pharmacy (Pharm D) degrees. (2018) • #1 in the nation in awarding bachelor's degrees to African American students in the biological and biomedical sciences, the physical sciences, and physics. ...(2018) • #3 in the nation in the number of African American graduates who go on to earn a Ph.D. in science and engineering disciplines. (2018) • The Department of Physics is #1 in the nation for awarding African Americans baccalaureate degrees in physics and the physical sciences, according to the American Institute of Physics. (2018) Xavier is consistently ranked by the American Chemical Society as one of the top 25 universities in the nation. • The 2020 edition of the Fiske Guide to Colleges named Xavier among its 300 “best and most interesting” four-year colleges and universities. • Xavier was also singled out as one of the nation’s 385 best institutions for undergraduate education by The Princeton Review in the 2020 edition of its annual “The Best 385 Colleges”. • College Consensus, a unique college ratings website that aggregates publisher rankings and student reviews, ranks Xavier as the nation’s #3 Historically Black Colleges and Universities) (2019). It also ranks Xavier as #3 among all Louisiana colleges. • College Factual ranks both Xavier’s biology and chemistry programs as program as No. 1 in Louisiana. (2019) • Your 2018 Guide to College Transfer lists Xavier as one of only 90 colleges and universities nationwide profiled as “transfer friendly” in this guide to the college transfer process by the Kaplan Educational Foundation. • The Student Loan Report ranks #Xavier 12 out of 800 Private schools who left graduates with the least amount of private student loan debt, a form of financial aid known for higher interest rates and less forgiving repayment programs. (2018) • Zippia.com named Xavier's Psychology Program as #1 in Louisiana. (2018) • Learn.org ranks Xavier Among the Top 50 STEM schools in the U.S. (2019) • The Edvocate ranks Xavier as the nation’s No. 3 Catholic University. (2019) • Zippia.com rates Xavier #1 in Louisiana in its 2019 report, “Best College in Each State for Getting a Job”.

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