New York, New York
Princeton, New Jersey
Greensboro, North Carolina
University Center, Michigan
Posted: 13-Dec-25
Location: Youngstown, Ohio
Categories:
Internal Number: 5168997
Provides academic advisement for undergraduate students. Ensures the daily function of operations and services related to any assigned program, initiative, or objective. Works under general supervision and may make some work procedural decisions which do not contravene policies; generally, determines work sequences (which task comes first) within any department/divisional guidelines.
Essential Functions and Responsibilities: Develops and revises informational materials and curriculum guides for students and departments.
Provides some training for new academic advisors and/or advising interns.
Reviews applications for restricted majors; reports on and guides special populations, if applicable to the college/unit.
Assists in the development of data collection and analysis for assessment purposes.
Advises and assists current and prospective students regarding interpretation of placement assessment, ascertainment of desired career and academic goals, development of an academic plan, establishment of program requirements related to academic objectives, and course scheduling and registration.
Assists in the resolution of individual academic issues and issues affecting degree progress and attainment of academic and career objectives.
Advises students on academic program changes and academic progress toward a degree; provides appropriate referral to students for related services.
Assists in the evaluation of transcripts; reviews and discusses evaluated transcripts for applicability of transfer credit to YSU; when appropriate, initiates credit evaluation process.
Interprets university and college policies and procedures, including student withdrawal, probation, suspension, dismissal, and reinstatement procedures; stays current on applicable laws, policies, and procedures (e.g. FERPA); consults with other advisors regarding interpretation of university policies.
Maintains student files, records, and data in accordance with federal, state, and university regulations.
Collaborates within the unit and across other colleges and divisions to support academic advising, orientation, recruiting, career service, and retention programs and activities.
Attends and successfully completes university-provided training and participates in appropriate external professional development activities.
Serves on various campus committees and/or represents the advising unit at various functions.
Assists in graduation audits.
College Specific Responsibilities: Assists WCBA students in navigating their educational journey, providing guidance on course selection, academic policies, and student success strategies including:
? Academic Guidance, helps students select courses, understand degree requirements, and develop academic goals to ensure they stay on track for degree completion. Support students throughout all phases of their college journey, including registration, major changes, academic and personal challenges, and graduation planning.
? Support Success provides information on academic resources, such as academic coaching, tutoring, counseling services, financial aid, Faculty, Dean of Students, and the WCBA Center for Career Management.
? Monitoring Progress, track student performance and intervene, when necessary, by using CRM Advise and other campus resources to connect with students who may be at risk of not meeting their academic goals.
? Workshops and Program, develop and facilitate workshops or group advising sessions to enhance student engagement and success.
?Record Keeping, maintain accurate records of student interactions and academic progress to ensure effective advising by utilizing resources including Penguin Pass, Banner, Curriculum Worksheet, Advising Manual, and electronic advising folders.
? Advising Community, collaborate with the departmental advising team and broader university advising community to promote student success through high-quality academic advising.
Other Functions and Responsibilities: Trains new hires.
Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, Monday through Friday.
Supervision Exercised: May exercise supervision over student employees.
Reports to: Director, Student Services Center
Required Certifications, Training, and/or Licensures: None
Knowledge, Skills, and Abilities:
Knowledge of: university policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management.
Skill in: use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.
Ability to: deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one task to another; work independently and in a team environment; develop and maintain effective working relationships.
(*) Developed after employment.
Minimum Qualifications: At least a bachelor's degree and two years of experience in academic advising or a related position.
Preferred Qualifications: Master's degree; basic knowledge of academic policies and procedures; knowledge of advising best practices; excellent written and oral communication skills, especially listening skills. Knowledge of related university academic policies and procedures.
