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Salary Range

$68,000.00 - $120,500.00

Overview

The Facilities Superintendent provides direct supervision and coordination of Facilities in assigned areas for custodial services and oversees physical plant and grounds activities to support the maintenance of university buildings. The Facilities Superintendent directs and inspires custodial teams providing cleaning and maintenance services and coordinates these services with internal and external customers and service providers. Develops procedures and processes to continually improve service and quality with regular customer contact to identify needs. The Facilities Superintendent plans, organizes, and follows up on all work-unit repairs, renovations, and trades projects.

Facilities Superintendents are integral to the Facilities teams that deliver construction and Renovation projects in their respective areas.  As individuals who are keenly aware and responsible for all Facilities activities, they work closely with Project Managers as members of the Project Team.  They serve as the primary point of communication between building users and the project team to discuss facility schedules, occupant issues, and raise potential problems on the project. The Facilities Superintendent participates in turning over the completed project to Facilities Operations and assists in verifying that the punch list has been completed.

Required Skills and Abilities

1. Proven ability to manage and coordinate activities of staff engaged in planning and scheduling custodial, maintenance, and repair work. Experience with performance feedback to direct customer-focused teams providing cleaning and maintenance services.
2. Well-developed critical thinking skills and the ability to utilize sound independent judgement to resolve issues and rapidly respond to emergent situations.
3. Well-developed oral and written communication skills, including the ability to interact effectively, positively, and respectfully with a diverse population.
4. Proven ability to maintain, manage, and prepare scheduling, word processing, and spreadsheet documents and reports.
5. Ability to work irregular hours (as the job mandates), including response to emergencies, and for special events such as move-in, move-out, commissioning, start-ups, commencement, reunions, etc.

Preferred Skills and Abilities

1. Building management experience.
2. Experience supervising unionized employees.
3. Experience with systems such as Workday, SAP, or PeopleSoft applications.
4. Experience in an academic, research, or medical facilities setting.

5. Knowledge of facilities management, including exposure to custodial green cleaning practices, building systems, HVAC, plumbing, and/or electrical.
6. Certification as Certified Facilities Manager (CFM).

Principal Responsibilities

1. Supervises the day-to-day custodial and/or maintenance operations of a unit, department, or school building within the University. 2. Participates in the development and implementation of policies and procedures for building maintenance and develops preventative maintenance schedules. 3. Conducts building inspections and coordinates repairs and maintenance to facility and physical plant. 4. Determines staff assignments, tool and equipment requirements, and procedures for projects and work requests. 5. Plans, estimates, coordinates, and follows-up on repairs, renovations, and trade projects. 6. Coordinates activities for service response with various trades; ensures timely delivery and completion of service work in assigned buildings and surrounding areas. 7. Develops detailed work plans and establishes daily assignment priorities and time schedules for staff. 8. Responsible for ensuring up to date maintenance programs and operating procedures are in place to meet all customer needs and regulatory requirements (e.g. building codes, OSHA etc). 9. Interacts with internal contacts to arrange for custodial or physical plan services and to discuss maintenance and renovation projects. 10. Interacts with outside contacts to discuss maintenance, renovation and construction plans to arrange for repairs or to obtain price quote information. 11. Manages a staff of non-exempt employees. 12. May perform other duties as assigned. Required Education and Experience Bachelor’s Degree in a related field. Five years of related work experience or an equivalent combination of education and experience.

Job Posting Date

12/05/2025

Job Category

Manager

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (24)

Time Type

Full time

Duration Type

Staff

Work Model

Location

435 College Street, New Haven, Connecticut

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

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