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Computer Support Assistant
IT@JH Office of the Deputy CIO is seeking a Computer Support Assistant to aide in the development, implementation, and support of its AI solutions. In this role, the Computer Support Assistant will provide excellent customer service to support requests, assist in application testing, review and update technical and customer documentation and participate in project ceremonies. The Computer Support Assistant will work closely with engineers, project managers, and other team members to integrate AI solutions into the technical fabric of a world-renowned institution.Specific Duties & ResponsibilitiesUtilize basic knowledge of computer systems, applications and interfaces.Gather appropriate data and devise and design simp
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