St. Louis, Missouri
Los Angeles, California
Los Angeles, California
Knoxville, Tennessee
Basking Ridge, New Jersey
Oakland, California
California
Posted: 27-Nov-25
Location: St. Louis, Missouri
Type: Full-time
Categories:
Internal Number: JR91447
Scheduled Hours
40Position Summary
The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campusâ™ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus.OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the worldâ™s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations.
As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the universityâ™s mission. For additional information, view a quick message from some of our employees: https://facilities.med.wustl.edu/Careers.
Directs all Response, Public Safety, Communications, and Contract Officers in field operations and communications with their respective shift/team. Provides support for primary functions, including scheduling, reviewing incidents, training employees, and monitoring performance. This position escalates in importance quickly in the situation at hand. This Supervisor can serve as the campus emergency contact and the hands-on Crisis Manager in a given situation. Takes action to resolve high-profile situations that may affect university/community relations. Administers or manages projects and associated budgets. Coordinates with the Assistant Director of Operations on short-term and long-term strategies for operations/patrol.
Job Description
Primary Duties & Responsibilities:
- Initiates daily direction of a WUPS shift/team and takes immediate action to manage critical situations on shift. Develops team members' work assignments and ensures all officers are appropriately informed to perform their duties effectively. Manages officers' work assignments and verifies performance to standards.
- Reviews in detail all incident reports, ensuring complete information, and forwards them to the appropriate agencies. Initiates immediate investigations as needed. Ensures the shift Crime and Incident Summary is prepared. Coordinates with Investigators and maintains oversight of incidents needing further investigation to assure a positive outcome.
- Performs special projects as assigned. Implements patrol initiatives. Supports a variety of campus safety programs. Serves as a management team member in the departmental professional accreditation program. Assists with senior leadership in a variety of logistical and other administrative functions. Prepares to handle extra duties when severe weather or other crises arise.
- Analyzes officer capabilities, certifications, and training to ensure a balanced team is ready for all the shift(s) under their charge. Works with the Protective Services Training Coordinator to ensure the highest level of officer capability. Conducts in-service and specialized officer training. Evaluates the performance of assigned officers. Responsible for officer performance improvement plans and developing officers. Participates in the selection, interviewing, and training of officer applicants/candidates.
- Acts as liaison with campus partners (BJC, UHSP), outside agencies, community organizations, and stakeholders in situations that may affect university community relations. May serve as a member of various committees or working groups within OFMD.
- Develops and/or monitors databases and metrics in support of unit performance. Analyzes and makes recommendations to the Assistant Director or Director of Protective Services regarding process improvement.
- In the absence of senior leadership, serves as the primary campus leader in unforeseen circumstances.Â
Working Conditions:
Job Location/Working Conditions
Alternative work schedule as a regular part of the job (on-call, shifts, evenings, weekends).
Exposure to chemicals.
Requires protective devices/equipment.
Dust, dirt, grease, or other disagreeable elements.
Exposure to moving machinery.
Patient care setting.
Physical Effort
Typically sitting at a desk or table.
Typically standing or walking.
Typically running and climbing.
Typically bending, crouching, and stooping.
Repetitive wrist, hand, or finger movement.
Occasional lifting (25 â“ 50 lbs).
Ability to move to on and off-campus locations.
Equipment
Office equipment.
Other: personal weapons, protective devices, and communications equipment.
Required Qualifications
Education:
Associate degree or combination of education and experience may substitute for minimum education.
Certifications/Professional Licenses:
Work Experience:
Skills:
Driver's License:
More About This Job
Required Qualifications:
- If the individual has not completed a previous departmental assessment, a psychological assessment will be necessary for this position.
- Ability to obtain and maintain a St. Louis Metropolitan Security License within 30 days of hire.
- To obtain this St. Louis Metropolitan Security License, one must meet the basic licensing requirements for the Security Officer licensing category, which require individuals to be at least 21 years of age (https://slmpd.org/privatesecurity/).
- If an Illinois resident, must have a valid FOID card.
- Must obtain and maintain a Missouri Class E or Illinois Class D Driverâ™s license within 30 days of hire.
Preferred Qualifications
Education:
Bachelor's degree
Certifications/Professional Licenses:
Work Experience:
Skills:
Criminal Justice, Customer Service, Incident Investigations, Law Enforcement, Leadership, Military Training, Multitasking, Oral Communications, Organizational Commitment, Organizing, Performance Monitoring, Professional Integrity, Scheduling, Strive for Excellence, Teamwork, Training People, Written CommunicationGrade
G10Salary Range
$49,700.00 - $82,100.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
