Located in the Student Success Center in the Division of Academic Affairs and reporting to the TRIO SSS Director, the SSS Academic Success Coach manages an assigned caseload of TRIO-eligible students and provides holistic academic coaching, advising, and referrals that promote college readiness, persistence, and degree attainment. The coach fosters student belonging, coordinates skills-based workshops, maintains accurate student records, and contributes to assessment and federal reporting efforts. The SSS Academic Success Coach will be a member of the Bellarmine TRIO SSS team that will serve 140 first generation and low-income undergraduate students.

This position is grant funded by the U.S. Department of Education for 5 years. Continued employment is contingent upon the renewal and availability of federal funding.

Essential Duties and Responsibilities

Academic Coaching:

- Provide individualized academic coaching for an assigned caseload, including needs assessment, goal setting, and ongoing progress monitoring.

- Develop and maintain Individual Academic Plans; track grades, faculty feedback, and early-alert indicators to guide timely interventions.

- Offer guidance on academic success strategies (e.g., time management, study skills, metacognition, test-taking, self-efficacy, growth mindset).

- Provide financial literacy coaching and refer students for financial aid advising; support FAFSA completion as appropriate.

Student Engagement and Belonging:

- Create an inclusive, welcoming environment for first-generation and low-income students

- Proactively engage students through outreach, re-engagement strategies, and strengths-based, culturally responsive practices.

- Promote participation in SSS services (coaching, tutoring, workshops, mentoring, career advising) and campus resources to build community and a sense of belonging.

Workshops, Programs, and Referrals:

- Plan and facilitate workshops in collaboration with TRIO SSS staff, faculty, and TRIO SSS Director (topics may include study strategies, time management, financial literacy, goal setting, and career readiness).

- Refer students to appropriate academic, wellness, disability/access, and career services; follow up to ensure successful connections.

- Support peer mentoring/tutoring initiatives and other SSS engagement activities.

Compliance, Records, and Data:

- Maintain accurate, confidential student records in alignment with TRIO SSS requirements, institutional policy, and FERPA.

- Document eligibility, services, and outcomes consistently to support Annual Performance Report (APR) preparation and internal audits.

- Contribute to the program assessment plan: track key performance indicators (e.g., persistence, GPA, service utilization, belonging measures) and use data to inform continuous improvement.

Collaboration and Communication:

- Partner with faculty and key offices (Academic Advising, Institutional Research, Registrar, Financial Aid, Accessibility Resource Center, Counseling, Career Development) to coordinate student support and share appropriate information.

- Communicate clearly with students and stakeholders; contribute to SSC and TRIO SSS team meetings and initiatives.

Professional Practice and Other Duties:

- Engage in relevant professional development related to TRIO and student success

- Support program planning, implementation, and related operational tasks as assigned.

- Master's degree in education, higher education, counseling, social work, or a related field.

- Two years of professional experience in higher education or closely related student support settings.

- Experience working with first-generation and/or low-income college students.

- Demonstrated experience in academic coaching/advising, needs assessment, coordinated care/referrals, and workshop facilitation.

- Strong administrative and organizational skills; excellent interpersonal, oral, and written communication.

- Ability to work effectively with a culturally diverse population and students with varying academic preparation and abilities.

- Proficiency with common office and communication tools (e.g., Microsoft 365) and ability to learn student success platforms.

- Ability to work independently and collaboratively in a fast-paced, student-centered environment.

Preferred Qualifications:

- Direct experience with TRIO programs and familiarity with TRIO SSS regulations and reporting expectations.

- Experience with peer mentoring/tutoring coordination.

- Familiarity with student information systems, advising/case management platforms, and early-alert systems.

- Experience using data for caseload management, outcomes tracking, and program improvement.

Please note: Visa sponsorship is not provided for this position.

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About Bellarmine University

Bellarmine University is a dynamic, growing university with a strong liberal arts focus in the Catholic higher education tradition and a bold vision for the future. Bellarmine has undergraduate and graduate enrollment of nearly 4,000 students, and continues to add new academic programs while maintaining small class sizes and personal attention to students. Bellarmine is listed in the Princeton Review's Best 382 Colleges, is one of the top 15 Southern regional universities in U.S. News and World Report's 2018 college rankings, and is a top university in Forbes' list of America's best colleges. In a survey by The Princeton Review, students praised Bellarmine as a place that is "welcoming to every single person and makes an effort to include everyone." Bellarmine students, faculty and staff engage in more than 25,000 cumulative hours of service each year, in Louisville and around the nation and world. Bellarmine is located on a scenic 175-acre campus in the Highlands neighborhood of Louisville, KY, which Glassdoor recently recognized one of the nation's top 10 cities where pay goes the furthest, and National Geographic calls it a top 10 food city. ZipRecruiter calls Louisville a top 1...0 city for job seekers, thanks in part to its central location and low unemployment. Louisville is within a day's drive of two-thirds of the U.S. population. Bellarmine is an affirmative action and equal opportunity employer and encourages applicants with diverse backgrounds to apply. Bellarmine University is committed to core values of diversity, equity and inclusion and embraces diversity in our workforce among members of faculty, staff and administration. We remain committed to affirmative actions, policies, procedures and attitudes necessary to continue to build and retain a diverse and equitable workforce. We will demonstrate a fully realized and lived commitment to equity and inclusion, empowering all members of our increasingly diverse community and supporting them to achieve their full potential. As part of Bellarmine's commitment to diversity, equity and inclusion, we will seek to ensure that all aspects of employment, including recruitment, selection, job assignment, training, compensation, benefits, discipline, promotion, layoff and termination processes remain free of discrimination based upon race, color, national origin, religion, sex, age, creed, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other legally protected class.

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