Job Description:

• Oversee daily operations at the assigned correctional facility(ies)/site(s) and represent the university in collaboration with the State Department of Corrections (DOC).
• Act as the liaison between the facility staff, students, and Ashland University (AU).
• Identify, screen and recruit students in alignment with Ashland University and DOC criteria.
• Collaborate with the Student Success team through assisting students with completion of the AU application paperwork and digital submission process. Ensure students have access to their courses and remain accountable, while guiding them on how to address any questions or concerns.
• Support students by assisting them in addressing issues and communications related to student access, i.e. end-user device is non-functional, out to court, transferred to a non-AU facility, lack of technological access, total lockdown at the facility, unexpected release.
• Collaborate with the Financial Aid team whereby provide student support related to; the completion of the Free Application for Federal Student Aid (FAFSA), aid counseling, documentation requests, navigating the loan default process, satisfactory academic progress, and all other applicable requests from the AU Financial Aid team.
• Collaborate with Academic Services through proctoring, recording and uploading tests, speeches and assignments as instructed to maximize student success. Assignments should be submitted on assigned due dates. If covering additional site locations, assignments should be submitted as close to assigned due dates as possible.
• Provide students with an Ashland University orientation and academic correctional education processes and procedures before the semester begins.
• Orders and manages site inventory of end user devices, student textbooks and instructional supplies. Provide timely, accurate inventory reports (textbooks and end-user devices) as assigned.
• Ensure students have the necessary materials to participate in registered courses, including the distribution of end user devices, equipment, textbooks, and other educational materials.
• Responsible for the distribution and collection of course evaluations and University assessments.
• Organize and conduct student extracurricular activities such as but not limited to commencement and incentives.
• Distribute Ashland University library research in a timely manner and in compliance with DOC regulations.
• Identify students who will be releasing prior to completing their Ashland University degree, ensure students complete the required pre-release exit interview form, and encourage students to continue their education through the Ashland University re-entry program.
• Maintains student privacy and record keeping according to the Family Education Rights and Privacy Act (FERPA).
• Establish weekly meetings with each student regarding academic engagement, review participation reports, check end user device access, and encourage students.
• Ensure compliance with AU policies, accreditation standards and DOC policies and procedures.

Required Qualifications:

• Associate's degree required.
• Ability to use Learning Management System Software and productivity software such as MS Office.
• Possess basic computer skills with ability to troubleshoot issues.
• General understanding of academic environment.
• Ability to identify problems, suggest possible solutions and assist in resolution.
• Ability to multi-task, organize, communicate, and prioritize work through to completion with attention to detail and deadlines.
• Ability to effectively communicate and collaborate with a diverse group of individuals, including AU faculty, administrators, incarcerated students, and correctional facility staff.
• Ability to pass a pre-employment DOC and AU background check.
• Ability to assist at other correctional facilities, as needed.
• Demonstrate professionalism, good judgement and ethical standards.
• Be physically present at the facility for 80% of the work week.

Applicant Portal URL: 7542

About Ashland University

Ashland University, ranked in the top tier of colleges and universities in U.S. News and World Report’s National Universities category for 2017, is a mid-sized, private university conveniently located a short distance from Akron, Cleveland and Columbus, Ohio. Ashland University places great emphasis on the importance of each individual. The phrase “Accent on the Individual” has been our motto for many years and, hopefully, characterizes well the nature and content of the campus environment. It means that our concern for the student extends beyond ensuring a quality education in the classroom and laboratory to include a commitment to provide a stimulating and supportive environment in every respect.Translating the ideas of our Mission Statement into the realities of everyday life is the responsibility of each Ashland University employee. These ideas must be evidenced daily in the classroom, residence halls, each teaching site, on the playing fields and in our interaction with others. It should be the goal of each Ashland University employee to ensure that our Mission Statement is not merely words on paper but a true reflection of who and what we actually are and intend to be in the future.

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