1. Plans, coordinates and implements programs for a particular school or college in one or more of the following areas: financial aid, career services, and/or admissions. 2. Recommends short- and long-term administrative and department goals. 3. Determines student eligibility in one or more of the following areas: federal loan programs, school grants, job placement opportunities, and/or admissions. 4. Provides guidance, advice and counseling in one or more of the following areas: academic, admissions, career, and financial matters for students, faculty and prospective students. 5. Initiates, designs and implements operational systems to maintain and monitors student records and/or applicant records. 6. Reviews and approves all written material for publication or press release. 7. Organizes workshops and on and off campus recruitment events in one or more of the following areas: career services, admissions, and/or financial aid. 8. Supervises day to day operation of services; determines priorities and maintain workflow. 9. May perform other duties as assigned.

Required Skill/ability 1:  Demonstrated expertise working with student and academic records, including student records privacy (FERPA) policy and procedures.

Required Skill/ability 2:  Demonstrated ability to work effectively with a wide range of individuals and constituencies in a complex academic environment. Excellent oral, written and interpersonal communication skills with emphasis on customer service to students, faculty and staff. Ability to use diplomacy and tact, and to maintain confidentiality and professional boundaries.

Required Skill/ability 3:  High level of computer proficiency. Proven record of learning new systems and technologies to improve systems to better serve constituents. Excellent analytical, organizational, and data management skills. Accuracy and precise attention to detail.

Required Skill/ability 4:  Demonstrated ability to compile, interpret and disseminate data and statistics with an ability to adapt to change and adjust workflow to meet organizational and project goals. Excellent organizational skills to meet deadlines, timely response to student and faculty requests, and meet requirements of the position.

Required Skill/ability 5:  Expert knowledge of complex academic policies and procedures such as curriculum, registration, enrollment, classrooms, grading, assessment, or scheduling. Familiarity with issues that influence higher education and/or the profession.

Preferred Education:  Bachelor's Degree in a relevant field and five years of proven experience in a related area or an equivalent combination of education and experience. A commitment to the mission of the school is required and an understanding of theological education preferred. Proven experience in an academic institution, with knowledge of academic procedures and student and course management systems.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Student Services Officer 3

University Job Title:  Registrar, Yale Divinity School

Preferred Education, Experience and Skills:  Bachelor's Degree in a relevant field and five years of proven experience in a related area or an equivalent combination of education and experience. A commitment to the mission of the school is required and an understanding of theological education preferred. Proven experience in an academic institution, with knowledge of academic procedures and student and course management systems.

Bachelor's Degree in a relevant field and four years of experience in a related area or an equivalent combination of education and experience.

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