The Quality Assurance Coordinator will develop, implement, and manage processes of quality assurance to ensure that all the 450+ online and blended classes at CCBC meet nationally recognized standards in online education.  The coordinator will also advise and assist faculty members in designing and creating high quality courses in accordance with the instructional and teaching policies of CCBC. The coordinator will work closely with various departments to promote a culture of quality and inclusivity. Candidates must possess knowledge and skills in instructional design, as well as in-depth knowledge of both digital accessibility standards and quality assurance processes.

Master's degree in one of the following required: Instructional Systems, Instructional Systems Design, Instructional Design, Education, or related field.   Five (5) years of full-time experience in Instructional Design in higher education required. Demonstrated three (3) experience in:

• quality assurance practices in online education,
• meeting digital accessibility standards,  
• developing online and blended/hybrid classes,
• managing complex technology-based projects,
• facilitating online training or teaching online or blended courses in higher education, preferred

Quality assurance in online education certification preferred, if hired, Quality Matters Certification must be obtained within six months of employment.

Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field.  Generally, employees are hired in the lower third of the scale.  

1. Provide consultation and assistance to CCBC faculty in the application of instructional design and instructional technology through substantive experience, collaboration and problem resolution.
2. Design and develop courses and training applying current instructional technology principles.
3. Conduct training workshops in area of assignment; conduct research, present information, develop materials, consider delivery format.
4. Remain current on instructional technology/design research.
5. Assist in assessing the instructional effectiveness of course materials that are produced through advanced knowledge, skill and expertise.
6. Provide periodic reports on course development projects and faculty development needs.

About Community College of Baltimore County

CCBC is the college of choice for over 70,000 students and 200 businesses each year — all with unique goals, strengths and requirements. By offering a holistic learning environment that is both accepting and challenging, we meet students where they are and take them where they want to go. CCBC is committed to ensuring equal opportunity and nondiscrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, sexual orientation or any other basis protected by law. CCBC’s benefits include medical, dental, vision, disability insurance, ample paid time off, choice of one of two Maryland State Retirement Plans (contributory and noncontributory), and much more.

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