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Ambulatory Care Administration Supervisor - Plastic Surgery Clinic
University of California Davis Health System
Details
Posted: 08-May-25
Location: Sacramento, California
Type: Full-time
Categories:
Healthcare
Staff/Administrative
Internal Number: 6213022
Ambulatory Care Administration Supervisor - Plastic Surgery Clinic
Job Summary
The Ambulatory Care Administration Supervisor is responsible for sustaining an environment of intrinsic goodwill for the practice while providing optimum patient services. This position performs various duties, providing front office support for the department/clinical team for which it is assigned. The Ambulatory Care Administration Supervisor is responsible for supervising the PSR staff for the Plastic Surgery Clinic and the Point West Combined Hand Clinic.
Responsibilities include, but are not limited to:
Apply By Date: May 30, 2025 at 11:59 PM
Minimum Qualifications - For full consideration, applicants are encouraged to upload a license and/or certification if required for the position
- Bachelor's degree in a related area and/or equivalent experience / Training
- Demonstrated a minimum of 2 years of experience in Healthcare
- Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy, and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset
- Ability to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management (i.e., scheduling, template maintenance, maintenance of demographic and insurance information)
- Typing skills sufficient to use a computer keyboard for timely and accurate input and production
- Writing skills, using proper English grammar, spelling, and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise, and easy to understand
- Bookkeeping skills sufficient to maintain accurate records of patient financial transactions, prepare related financial reports, balance cash box, and prepare deposits
- Organizing skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions
- Knowledge of practices and protocols related to medical office procedures (i.e., medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)
- Filing skills to maintain logs and files of information in alphabetical, chronological, and/or numerical order, such that it is current and easily retrievable
- Knowledge of all pertinent laws, regulations, and guidelines governing medical records, confidentiality, privacy, and provision to others, including HIPAA
- Knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee-for-service, county funded coverage, and workers' compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients
- Knowledge of ICD-10, CPT and HCPCS coding sufficient to identify services performed; including diagnoses, procedures, and supplies
Preferred Qualifications
- Demonstrated recent 2 years of experience as a Supervisor/Manager in Healthcare year in a supervisory role
Key Responsibilities
- 35% - Staff Supervision
- 25% - Coordination of Daily Operations
- 25% - Additional Job Functions
- 15% - Computer System Operations
Department Overview
The Surgery Clinic is comprised of three distinct locations, facilitating the clinic-based care of 8 different surgical services for UC Davis Health. The 8 surgical services are Acute Care Surgery, Trauma Surgery, General Surgery, Bariatric Surgery, Cardiac Surgery, Colorectal Surgery, Plastic Surgery, and Hand Surgery. This position will be directly responsible for the day-to-day clerical operations and administrative oversight of the C Street Plastic Surgery clinic, along with supervising PSR staff located at the Point West Hand Clinic. Currently, the Surgery Clinic is not supported by the PCC and is administratively responsible for all Calls, Referrals, OR Scheduling, and Authorizations for the department. This position will work collaboratively with the department's Practice Manager, Nurse Manager, LVN Supervisor, and another Ambulatory Care Supervisor to facilitate the business operations of the department.
POSITION INFORMATION
- Salary or Pay Range: $5,641.67 - $10,041.67
- Salary Frequency: Monthly
- Salary Grade: 21
- UC Job Title: AMBUL CARE ADMSTN SUPV 1
- UC Job Code: 004172
- Number of Positions:
- Appointment Type: Career
- Percentage of Time: 100% Full-time
- Shift (Work Schedule): 8 am-5 pm
- Location: Cannery Business Park, Sacramento, CA
- Union Representation: Non-Represented (PPSM)
- Benefits Eligible: Yes
- This position is 100% on-site
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources, and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial, and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations, and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html.
Physical Demands
- Standing - Occasional Up to 3 Hours
- Walking - Occasional Up to 3 Hours
- Sitting - Frequent 3 to 6 Hours
- Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
- Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
- Bending/Stooping - Occasional Up to 3 Hours
- Squatting/Kneeling - Occasional Up to 3 Hours
- Twisting - Occasional Up to 3 Hours
- Reaching overhead - Occasional Up to 3 Hours
- Keyboard use/repetitive motion - Frequent 3 to 6 Hours
Mental Demands
- Sustained attention and concentration - Frequent 3 to 6 Hours
- Complex problem solving/reasoning - Occasional Up to 3 Hours
- Ability to organize & prioritize - Frequent 3 to 6 Hours
- Communication skills - Frequent 3 to 6 Hours
- Numerical skills - Occasional Up to 3 Hours
- Constant Interaction - Frequent 3 to 6 Hours
- Customer/Patient Contact - Frequent 3 to 6 Hours
- Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment
- UC Davis is a smoke and tobacco-free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis-owned or leased property, indoors and outdoors, including parking lots and residential space.
- Must be willing to work variable days (including weekends), hours, and locations as required to meet the business needs of the practice
- Must be able to occasionally lift between 5 to 25 pounds from floor height to waist level and be able to manipulate items above shoulder height weighing up to 5 pounds
Special Requirements - Please contact your recruiter with questions regarding which activities apply by position.
- This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance, and functional capacity assessment
- The duties or functions of this position include the handling of cash (or cash equivalents)
- This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures, and training requirements
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging
At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and our strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere #CA-ZM
To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks
To apply, visit https://careerspub.universityofcalifornia.edu/psc/ucdmed/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=77771&PostingSeq=1&SiteId=5〈uageCd=ENG&FOCUS=Applicant
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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About University of California Davis Health System
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.
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