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University of Iowa
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University of Maryland, Baltimore County
Rita Rossi Colwell Center ( IMET) - Baltimore's Inner Harbor
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Desktop Technicians
Scope of Position The IT Service Desk provides Enterprise wide technical support 24 hours a day, 365 days a year. Using ITIL Framework methodologies, the Service Desk is designed to be the single point of contact for customers requesting services and/or support from OSUWMC IT. The Service Desk technician is the voice of the IT department to the OSUWMC; delivering world-class technical and non-technical support with exceptional customer service. The Service Desk team within OSUWMC IT Technology Services and Support is committed to assisting The Ohio State University Wexner Medical Center (OSUWMC), its patients and af
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