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Required Skill/ability 2:  Demonstrated ability to work collaboratively in an open, friendly manner. Must be organized, detail-oriented, resourceful, with stellar interpersonal and problem-solving skills. Proven interest in service-oriented work.

Required Skill/ability 3:  Proven ability to exercise independent judgment, completing tasks with minimal supervision. Capable of identifying and solving complex problems involving multiple stakeholders. Experience managing daily deadlines and long-term projects. Able to prioritize assignments and deliver against defined metrics and KPIs.

Required Skill/ability 4:  Deep understanding of data and analytics for web communications, mobile, and social platforms, including UI, UX, content tagging, and the vended medical taxonomy, downstream impact of internal algorithms. Deep understanding of web structure, web best practices, web usability, and fluency with online technology, specifically web content management systems.

Required Skill/ability 5:  High-level understanding of complex technical concepts and multiple development processes. Experience with digital publishing, analytics, and content management systems. Proficient with relevant software applications such as Microsoft Office Suite. Willingness to use collaboration software and self-motivate in an office or work-from-home environment.


Preferred Education:  

Extensive experience in a customer service-focused role,
Preexisting familiarity with WCAG2.0 Accessibility Guidelines
Expertise in multiple content management systems, web user interface (UI) and user experience (UX), metadata, and have a thorough understanding of taxonomies and downstream impact of internal algorithms.
Experience with hands-on end-user support.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Software Engineering Manager

University Job Title:  Director, Web Services

Preferred Education, Experience and Skills:  

Extensive experience in a customer service-focused role,
Preexisting familiarity with WCAG2.0 Accessibility Guidelines
Expertise in multiple content management systems, web user interface (UI) and user experience (UX), metadata, and have a thorough understanding of taxonomies and downstream impact of internal algorithms.
Experience with hands-on end-user support.

Requires a bachelor's degree in a related area and at least 7 years of experience in software development.

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