Position Number: STMP15

Department: Enrollment Management (Adm)

Employment Type: Temporary - Full-time

Months Per Year: 4

Essential Duties and Responsibilities:

• Perform the duties of Tour Captain, communicating key tour details with campus partners including Housing, Admissions Staff, Visit Staff, Front Desk Student Workers and Summer Tour Guides.
• Lead Niner Guide operations by recruiting, marketing, training, and scheduling tour guides for Admissions tours and events.
• Assist with Visit Program operations by receiving incoming phone calls at the front desk and making outbound calls to prospective students.
• Assist with Undergraduate Admissions by conducting front desk operations- including welcoming guests to the University.
• Connect visitors with Admissions Counselors utilizing computer software programs such as Slate and NinerQ.
• Conduct check-in for prospective families visiting the University using Slate.
• Updates social media outlets such as Instagram so that the volunteer team remains informed about the University.
• Provides tours as needed.
• Researches and prepares special projects as assigned.
• Articulates the value of a UNC Charlotte education in a variety of forums.

Minimum Experience / Education:

Preferred Education Skills and Experience:

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About The University of North Carolina at Charlotte

UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.

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