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Manager User Services
Job Description: Provides customer service and support to library users. Monitors service expectations at the services desk.Leads and provides program oversight for one or more of the following areas within the User Services Department: loan fulfillment, stacks maintenance, patron records and billing, or staff and student onboarding and training.Coordinates department activities and programs with the library.Collaborates with library staff to implement library policies. Provides clarification and interpretation of library policies and procedures.Offers technical assistant for patrons.Monitors and reports the maintenance environment of the library.Hires, trains, evaluates and supervises staff and student emplo
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