Medical Office Associate - South Loop Physicians Group

Medical Office Associate - South Loop Physicians Group

Hiring Department: DOM Academic Internal Med & Geriatr

Location: Chicago, IL USA

Requisition ID: 1033721

FTE: 1

Work Schedule: Monday - Friday

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Posting Close Date: May 20, 2025

Salary Range (commensurate with experience): $53,547.00 - 59,104.50 / Hourly Wage

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent 'Best Colleges' rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

Under direct supervision, provides a range of both patient related support functions and non-medical support services in an assigned health care unit or other health care facility providing patient services. Apply knowledge of policies and procedures used regarding patient insurance, billing and account maintenance, and collections. Serve as an essential link between the assigned health care unit and various services and staff.

The job will be performed at a UIC off-site clinic, South Loop Physicians Group Clinic, 2600 South Michigan Avenue, Chicago, Illinois 60616.

Duties & Responsibilities:

Performs clinic reception duties, including greeting patients, answers, screens and routes telephone inquiries, scheduling call in and out-patient clinic appointments.

Checks in patients; assembles and prepares patient information forms and assists with the completion of these forms (such as release of information and signature authorization forms); assists with the discharge of patients by completing forms; completes insurance and other claim forms.

Enters, codes, verifies, stores, and retrieves information concerning a patient's medical record either manually or via the electronic medical record (EMR) or other computer information system; compiles and records medical charts, reports, correspondence, and insurance information using a computer system.

Responds to routine questions from patients and their families, visitors, and medical staff.

Informs new patients of institutional and/or unit billing/payment/insurance procedures and guidelines.

Performs data entry entering patient information into the computerized patient care systems (e.g., electronic medical records, automated billing, electronic lab, x-ray systems, pharmacy systems, etc.), and assuring accuracy of data entered for insurance/demographic information only.

Operates office equipment such as copiers, voice mail messaging systems, and uses word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.

Communicates routine information to the patient (such as instructions on how to operate the telephone or television); escorts patients to their assigned rooms.

Orders clerical supplies.

Maintains clean waiting room area conditions; maintains nurse's station to meet IDPH work environment standards.

Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:


1. High school diploma or equivalent.

2. Any one or any combination totaling one (1) year (12 months), from the categories below:

A. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.

B. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.

C. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation


To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/14868?c=uic







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