Working under general supervision of a Dispatch Supervisor, incumbent receives incoming emergency and non-emergency calls requesting police, fire, and EMS assistance. Operates telephone, radio and computer-aided dispatch (CAD) systems and dispatches emergency units and/or personnel in response to requests for assistance. Coordinates communications during field activity and relays information to appropriate department, public safety officials or other agencies. Also maintains records; typing and filing. Ability to work well under pressure, during both routine and intense emergency situations with the ability to remain calm, communicate effectively with callers and emergency responders. High attention to detail, strong customer service skills, and familiarity with campus and city geography is highly desired. Ability to multitask and work with frequent interruptions is paramount.

The University of Nebraska-Lincoln seeks to attract and retain a high performing and collaborative workforce. UNL is committed to providing a work environment and culture that fosters personal and professional success where every person and every interaction matters. The University is proud to be one of Nebraska's preferred and largest employers where individuals are able to participate and contribute to their full potential.

High School or equivalency considered. Experience with multi-line phone system, customer service and computers to include word processing, spreadsheet, database, and email software programs necessary. Typing speed of 30 wpm or greater.

Previous experience working with public safety communications. Use of a computer aided dispatch (CAD) and multi-channel public safety radio system desirable. Prefer experience in using GIS and the monitoring of security equipment. Familiarity with police records and property management preferred. NCIC certification preferred or ability to obtain within one year of hire.