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Posted: 04-May-25
Location: Stony Brook, New York
Type: Full-time
Categories:
Internal Number: 2501713
Position Summary
At Stony Brook Medicine, a Receptionist/Infant Hearing Technician is a valuable member of our team, who provides clinical and administrative services to our patient population. Qualified candidates will demonstrate superior patient care and possess outstanding communication skills while adhering to our high standard of excellence.
Duties of a Receptionist/Infant Hearing Technician may include but are not limited to:
Receptionist Responsibilities
- Provide information to patients, hospital staff, community physicians and agencies related to speech and hearing testing and therapy. Direct questions to appropriate personnel if needed.
- Provide prompt and accurate problem resolution to service issues related but not limited to testing and billing.
- Answer phones and coordinate new and follow-up patient appointments. Obtain insurance authorizations and referrals. Requires knowledge of speech and hearing procedures to determine the multiple options of visit types.
- Check in patients and collect needed paperwork, authorizations and referrals for the appointment in a friendly and professional manner. Requires knowledge of the requirements of individual insurance providers and obtaining referrals and pre-authorizations.
- Ensure adequate supplies for the front desk and office.
Infant Hearing Technician Responsibilities
- Perform hearing screenings in newborn nursery and NICU (peds unit as needed).
- Documentation of testing and results.
- Obtain parent questionnaires and hi-risk forms.
- Equipment monitoring/maintenance.
- Communication with nursery personnel. - Qualifications Required: Associates Degree or 48 hours of college credits and six months of professional pediatric experience or in a medical setting. Preferred: Professional experience with infants.
Qualifications
Required Qualifications:
- Associate's degree or 48 hours of college credits
- At least 6 months of professional pediatric and/or medical setting experience
- At least 6 months of experience managing patient appointments
- Strong communication skills
Preferred Qualifications:
- Associate's degree
- Professional experience with infants.
- 1 or more years of experience in a medical administrative position managing busy phones and insurance authorizations
- Experience administering hearing screenings
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
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- Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
- All Hospital positions maybe subject to changes in pass days and shifts as necessary.
- This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
- This function/position maybe designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements:
- Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
- Complete electronic reference check with a minimum of three (3) professional references.
- Successfully complete a 4 panel drug screen*
- Meet Regulatory Requirements for pre employment screenings.
- Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
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Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range:
The salary range (or hiring range) for this position is $44,949 - $55,141 / year.
The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:
- Location pay for UUP full-time positions ($3400)
Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
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