Patient Experience Representative- 7am-3:30 every other weekend in Boston, MA for Boston Children's Hospital

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Patient Experience Representative- 7am-3:30 every other weekend

Schedule: 7am-3:30pm every other Sat + Sun. Every other Holiday This Patient Experience Representative is 100% in office in our Medical Intensive ICU unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and prepa

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