IT Lab and Help Desk Technician - Cape Cod Community College in West Barnstable, MA for Cape Cod Community College

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IT Lab and Help Desk Technician - Cape Cod Community College

Location: West Barnstable, MA Category: Staff Positions Posted On: Thu May 1 2025 Job Description: GENERAL STATEMENT OF RESPONSIBILITIES:Provide technical assistance, support, and advice to clients and other users. This includes oversight of the College's computer labs, fielding telephone calls and e-mail messages from clients who are seeking guidance on technical problems, assessing users' issues and mapping out solutions to those issues, and providing ongoing training for instructors in the use of multimedia equipment. Hours of work include Tuesdays 4:00 p.m. - 10:00 p.m. and Saturday 10:00 a.m. - 4:00 p.m. The ideal candidate will be flexible in work schedule to meet the needs of the Department.EXAMPLES OF

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