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Parking Office Service Assistant
Position Summary Greet and assist customers when they arrive in the parking office Variety of questions/information that may need to be referenced Answering incoming calls/chats from the main parking line Variety of information needed to answer all questions Knowledge of Genesys phone system to handle all customer requests, including ability to transfer calls successfully Provide information on parking rules and regulations to students, faculty, staff, contractors, and the public Maintain cash in drawer and balance nightly for accuracy Maintain permit inventory assigned to your cash drawer Sell different parking
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