Baltimore City Community College is currently seeking a dynamic learning specialist to serve as Director of the Academic Achievement Center. The Director reports to the AVP of Academic Engagement and Partnerships (AVPAEP) and provides leadership for academic success coaches, retention specialists, and tutoring staff. In addition, the Director works directly with students, faculty, and staff to develop and manage academic support systems that provide tutoring services, academic advising, guidance for at-risk students, retention activities, and learning support opportunities for students. The Director collaborates with faculty and staff to ensure academic support services are grounded in relevant student development and learning theory to provide student support services and retention activities to increase student success at BCCC. The qualified applicant will have a proven track record of successful cross-campus collaboration, theory-based professional best practice applications, and helping at-risk students succeed academically.

• Develop and oversee student success programs, workshops, and other retention efforts within the Academic Achievement Center (AAC).
• Lead and supervise the Academic Achievement Center staff.
• Oversee hiring, professional development, and training of staff.
• Set goals, establish, sustain programs, and expand opportunities for students who are seeking co-curricular academic support.
• Implement collaborative efforts with the Office of Student Affairs and Workforce Development.
• Collect data and prepare assessment reports on AAC program effectiveness.
• Develop, recommend, and implement an Early Alert system.
• Routinely monitor and evaluate student academic placement activities to ensure the effectiveness of advising recommendations.
• Work with AVPAEP to direct and facilitate the BCCC student tutoring program and College Success Workshops.
• Collaborate with the Director of E-Learning to also ensure that resources are readily available for online learners.
• Work with the Coordinator of Disabilities Support Services to ensure that the college programs, services, and activities are accessible to students with disabilities.
• Assist with the administration of new student orientation programs including placement testing and academic advising for first time students.
• Provide supplemental advising for transfer students and support faculty advisors in the development of programs to help students navigate the transfer four-year colleges and universities.
• Assist in planning, and implementing transfer activities such as Transfer Day, visits from university representatives, workshops associated with the university admissions process, visits/field trips to four-year institutions, and/or other events associated with the transfer process.
• Developing and maintaining strong working relationships with tutors, staff, and others, including academic deans, faculty, and other college/university units.

Education:

Experience:

• Three (3) years of full-time experience overseeing and leading academic support programs/services in higher education, as well as relevant experience directly tutoring students, which must include the following:   
  • Developing retention and student success initiatives.
  • Progressive experience in a college/university setting.
  • Supervising staff

About Baltimore City Community College

As the only community college in Baltimore City, and the only State-sponsored community college in Maryland, we enroll more Baltimore City residents than any other college or university in the state. For over 70 years, the College has served as a gateway to higher education. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities at all levels to the citizens of Baltimore City, the State of Maryland, and other countries.

Connections working at Baltimore City Community College