Working Title:Student Success SpecialistClassification Title of Vacancy:MSUAASF Range BInstitution:Minnesota State University MoorheadCity:Moorhead, MNBargaining Unit / Union:211: Minnesota State University Association of Administrative and Service FacultyFull-time / Part-time:Full-timeEmployment Condition:Unclassified - UnlimitedSalary Range:The wage range for this position is $22.89 - $37.58 per hour ($47,788 - $78,458 per year).Other Information:This job posting is to fill 3 open positions. This job posting closes on May 8th, 2025 at 12:01 am. A completed application will include: 1) Cover Letter 2) Resume.Job Description:The Student Success Specialist provides student support and programming functions associated with retention, student success, and advising through the Academic Success Center. This position would be responsible for direct, proactive student services that combine academic, noncognitive, and career planning support, as well as early intervention and academic seminar delivery to multiple student populations known to be academically at-risk and to be facing equity gaps in retention and graduation rates. In addition, this position provides supplemental advising regarding academic policies and general education requirements. The Student Success Specialist also assists with onboarding and transition support services for students, with sensitivity around issues that affect diverse cultural and socioeconomic populations.RESPONSIBILITIESResponsibility 1: Academic Support and AdvisingProvide accessible, inclusive, and evidence-based support for students through holistic student success coaching related to academic, career, and personal successManage, respond to, and seek resolution for student academic support referrals and other updates through the Advising and Early Alert SystemConduct academic interventions with students at risk for attrition, including students experiencing academic and personal difficultyCollaborate and communicate with a wide range of university partners on sensitive issues to resolve student concerns and issues of academic policy/procedure and effectively refer students for supportAssist students in developing an academic and career plan related to establishing goals, identifying potential obstacles, and persisting through challengesServe as a Liberal Arts Science Curriculum (LASC) and academic policy expert and provide supplemental advising for any undergraduate student seeking assistanceDevelop and maintain resources (literature, websites, and training sessions) related to academic coaching and advisingDevelop curriculum, teach, and assess academic success or similar courses on an as needed basisParticipate in regular meetings and ongoing training with Academic Success Center staff, as well as Career Development Center staff and other academic coaching and advising staffPercentage of Time: 70%Responsibility 2: Retention Outreach ProgrammingCoordinate and carry out outreach campaigns in support of university onboarding, student success, and retentionDevelop and carry out targeted outreach and programming to various student populations to support and engage their transition into the MSUM community, with sensitivity around issues that affect diverse cultural and socioeconomic student populationsPercentage of Time: 20%Responsibility 3: Support Academic Success Center InitiativesParticipate in Student Orientation, Advising, and Registration (SOAR) eventsRepresent the Academic Success Center at campus events, including Admissions events, resource fairs, and new student orientationSupport hiring, supervision, training, and resource development for student employeesContribute to planning and implementation of ASC initiativesPresent workshops and seminars as neededWork effectively in a team environmentPercentage of Time: 10%Responsibility 4: Be sensitive in dealing with other personnel, visitors, and students, so that all are treated in a respectful, professional, and humane manner:Be respectful of and sensitive to the rights, responsibilities, and duties of others, and respectful of the human rights of all racial, ethnic, and religious groups, including but not limited to protected groups as defined by state statute.Maintain professional level of conduct and interaction with other staff so that staff dissention is minimized.Maintain control and composure during difficult and stressful situations to instill a calming effect on others.Maintain a professional distance in relationships with students and their families.Percentage of Time: 100%Minimum Qualifications:Bachelor?s Degree plus one academic year work experience. Or two years of professional experience or a combination of post-secondary training, education and/or professional experience. Experience can take the form of practicum, internships, or similar experience.Strong oral and written communication skills with demonstrated ability to communicate effectively with a variety of constituentsWork effectively in a team environmentPreferred Qualifications:Master?s DegreeExperience supporting students who have been historically underrepresented in higher educationExperience in college-level academic or career coaching, tutoring, academic advising, or other student servicesOther Requirements:Physical Effort: Must be able to lift/ carry equipment and materials occasionally.A completed application will include: 1) Cover Letter 2) ResumeWork Shift (Hours / Days of work):8:00 am - 4:30 pm / Monday - FridayTelework (Yes/No):NoAbout:MSU Moorhead is an inclusive university that pushes students to do more. We embrace diversity of ideas and people with our core values of grit, humility and heart.This job posting closes on May 8th, 2025 at 12:01 am.

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