1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University's position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned.

Required Skill/ability 1:  Exceptional written and verbal communication skills, with the ability to convey complex information to diverse audiences.

Required Skill/ability 2:  Strong media relations expertise, including managing inquiries, building relationships, and crafting effective press materials. Proven experience managing complex, high-stakes communication efforts, including crisis management and media relations.

Required Skill/ability 3:  Demonstrated experience in crisis communications, including the ability to work under pressure and make decisions in fast-paced environments.

Required Skill/ability 4:  Familiarity with social media platforms and digital communication tools.

Required Skill/ability 5:  Ability to collaborate with colleagues across a wide range of departments and divisions to achieve strategic objectives. Strong leadership skills, with experience managing and mentoring staff to meet organizational goals.

Preferred Education:  Knowledge of public safety protocols in a higher education setting. Familiarity with higher education culture and the unique safety concerns of university communities. Experience with emergency notification systems and digital alert platforms.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Communications, Officer

University Job Title:  Assistant Director of Communications

Preferred Education, Experience and Skills:  Knowledge of public safety protocols in a higher education setting. Familiarity with higher education culture and the unique safety concerns of university communities. Experience with emergency notification systems and digital alert platforms.

Bachelor's degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

Return to Search Results